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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Richard C.
5 out of 5
4/6/2023
Emily was excellent. She was courteous and professional. She kept me informed every step of the way.
Carson R.
4 out of 5
4/6/2023
Torey was extremely helpful through out my vehicles time at the shop. She was knowledgeable and prompt to return any messages. You have a great employee who represents your dealership with true professionalism. Thank you Torey and Matt Blatt team
Victor G.
5 out of 5
4/6/2023
Emily is always so thorough and helpful. Greets everyone with a smile and kind word!
Kathleen W.
3 out of 5
4/5/2023
The safety recall could not be done because a specific tool was needed. They did wash my car though and will call me when the tool arrives so I can reschedule an appointment to have this work done.
Deborah G.
5 out of 5
4/5/2023
Emily was very sweet, professional and friendly. She made the service stress free.
Michael H.
4 out of 5
4/4/2023
This was a 1st time having to bring in my car as I just purchased it only about a month ago. Everyone from the initial reservation call, the morning checking as well as the courtesy drive home and pick up were all that I was hoping for but have come to recieve less when dealing with other dealerships. So I want to say thank you to everyone that helped me.
Jennifer D.
5 out of 5
4/4/2023
Love my service and my service person Jeff was great!
Migdalia R.
5 out of 5
4/3/2023
She is the most professional, polite and knowledgeable person I've encountered in KIA! Hands down she is the best!
Joseph R.
4 out of 5
4/1/2023
We had excellent service today!
Joan R.
4 out of 5
3/31/2023
I was very happy I prepared myself to be there for a while but it was a short time I was happy
Frank S.
4 out of 5
3/31/2023
Probably the friendliest service person I have ever dealt with.
Richard L.
4 out of 5
3/30/2023
Emily was a very nice woman who took extra care to make sure that I knew what was wrong with my vehicle and to have it properly fixed.
Wallace Q.
5 out of 5
3/29/2023
Very friendly and helpful young lady in the service dept.
Jerome I.
5 out of 5
3/29/2023
Dominique is wonderful. Very knowledgeable with cars and is friendly. I felt like I knew her my whole life. Great asset to Matt Blatt Kia.
John V.
5 out of 5
3/28/2023
Emily handled everything perfectly.
Maryann H.
2 out of 5
3/28/2023
Looking forward to speaking to you
Sam G.
4 out of 5
3/27/2023
Emily was great and I totally trust her. I can ask questions and she always gets the answer !! I feel like I need to know her schedule and ONLY schedule my monthly maintenance when she is working . Highest praise !
Margherita L.
5 out of 5
3/26/2023
It’s always a pleasure when I visit Matt Blatt Kia…love love love the cookies and the girls at the front are all so sweet and pleasant!
Shaniquah L.
4 out of 5
3/25/2023
Emily is always a pleasure to see when i come to get my Kia serviced. She is always willing to help and even goes above and beyond when other unexpected issues may arise. I love that she listens and is very considerate of my concerns as a customer. I am grateful I chose this dealership to purchase my car. Thank you so much again Emily!! You deserve a raise. *hint hint
Ralph M.
4 out of 5
3/25/2023
Waiting for the price on the Telluride to drop below sticker. I know it will be a long wait. Matthew is the best. Don’t lose him.

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