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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Barbara J.
5 out of 5
4/21/2023
I love how every time I come into Kia I speak to Torey she very welcoming. I love her personality. She all ways has a smile and just ready to help me!
Donna C.
3 out of 5
4/21/2023
Service was excellent. I was upset when they told me there is a charge for using a credit card. That might hurt you in the end because next time I’ll bring cash and if I was paying with cash today I would not have gotten the extras.
Lawrence L.
5 out of 5
4/21/2023
Torey was amazing!!!
Cynthia S.
4 out of 5
4/21/2023
I was waiting for over four hours. My car was thoroughly checked for stalling and acceleration issues but nothing was found. She listened to my frustration with the car; I appreciate that. Later that evening, my car displayed the issue again by rumbling then not accelerating past 30 mph. ????
George M.
5 out of 5
4/20/2023
Matthew is very professional and a pleasure to deal with , keeps me informed and always has a smile with a friendly voice
Jaime B.
5 out of 5
4/20/2023
N/A
Lauren M.
5 out of 5
4/19/2023
Dominique was absolutely amazing. She deserves a promotion employee of the year. Absolutely outstanding. We need more ppl in this world like her. I can’t say enough about her.
Ronald A.
5 out of 5
4/19/2023
Dominique couldn’t be more helpful. She kept us posted on progress of service. She is very professional and very customer oriented which I loved.
Treena C.
5 out of 5
4/19/2023
She was excellent!!! We were well informed every step of the way On top of that our car was in excellent condition that made our day!!!
Ross G.
1 out of 5
4/19/2023
The man who did the job forgot to put the decals on my window. Also, I noticed that my gas mileage setting has been changed.
Jennifer A.
4 out of 5
4/19/2023
Professional and pleasant.
Luann D.
5 out of 5
4/19/2023
Very Helpful!! Knows Her Job! Personable!
Cruz J.
5 out of 5
4/19/2023
Torey was an angel! she was very helpful and took care of me right away!
Cynthia W.
5 out of 5
4/19/2023
It’s always a pleasure doing business with you guys at Kia . Always feel the love and respect.
Kristy M.
5 out of 5
4/18/2023
Awesome service as usual from Matt D. and Chuck. They’re the best. Thanks!
Patricia M.
3 out of 5
4/18/2023
Dominique was very nice and right on top of everything
Laura T.
2 out of 5
4/17/2023
Torey was great - friendly and attentive. I thought it was excessive that I had to wait over three hours (with a scheduled appointment) for an oil change and for the mechanic to diagnose that I need a new motor in my side view mirror. Now I have to go back to get the mirror replaced. I sure hope it’s not going to take nearly as long, especially since it is a Kia defect.
Linda D.
5 out of 5
4/16/2023
My service was great everyone always nice, kind and helpful, Matt always talks to me he is also very helpful and informative!
William .
5 out of 5
4/15/2023
Thank you
Sheri L.
5 out of 5
4/15/2023
Always great service!

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