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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Sharon L.
5 out of 5
2/8/2024
I was very pleased with the service and everyone was very kind...
Betty M.
5 out of 5
2/8/2024
Everyone was nice & helpful...
Patricia S.
5 out of 5
2/7/2024
Everyone is always accomadating
Edward B.
5 out of 5
2/6/2024
Tori was very kind and professional, an exceptional employee.
Kenneth M.
5 out of 5
2/6/2024
Everyone was friendly and helpful.
William A.
5 out of 5
2/5/2024
First time customer, Matt was honest and straight forward will definitely be coming back for our service needs
Shaniquah L.
5 out of 5
2/4/2024
Very satisfied with the service. Always appreciate the complimentary car wash at the end.
David C.
4 out of 5
2/4/2024
I needed tires also but was not liking the brands
Andrea T.
5 out of 5
2/4/2024
My experience was made much better by Emily she made sure I was well taken care of. A special thanks to her!!! 5 sters
Harry M.
5 out of 5
2/4/2024
Torey has been at Matt Blatt Kia for awhile. She never fails to be polite, attentive, and always has a smile!
Carla W.
5 out of 5
2/4/2024
Matt was very friendly and was able to get me out as soon as possible.
Hannah M.
5 out of 5
2/3/2024
Very thorough and friendly service! Car service was quick as well!! Very satisfied
Paul G.
5 out of 5
2/3/2024
In and out in a reasonable time .
Patrice T.
2 out of 5
2/3/2024
I was very disappointed with Matt blatt Kia this time. I understand that they were short handed and very busy, but my inability to actually speak to a representative this time was extremely annoying. I was only able to talk with an automated rep and was disappointed. Finally, I reached a rep and was told they were too busy to work on my car until next week! Not even knowing what the problem was, although I suspected it was a battery failure. Katie, the manager, called me back quickly and was extremely professional and helpful. She had the battery checked, I okayed a new one, and my car was ready in an hour after our actual discussion! This is what I expect when I bring my car in for service at Kia. I had to make quite a few calls to finally get a person that was friendly and professional, after dealing with cold, uninformative reps before this.
Frank M.
5 out of 5
2/2/2024
Serviceman -Matt was excellent.
David Z.
5 out of 5
2/1/2024
She was fantastic in helping me. I think she is a great asset to your company. Thank you again for your support and help
Arthur R.
3 out of 5
1/31/2024
Emily called me yesterday afternoon and advised me what had been found out about my vehicle and if I wanted all the issues we discussed taken care of. The service provided was as I always had in the past and was exceptional. There was an issue this morning when I picked my vehicle up, with the locking with the key fob as well as the key. Also I found it odd that the warning sound that occurs when the key is left in the ignition and the headlights on was operating even though none of those were occurring. Issue is being looked into as we speak.
Martin B.
5 out of 5
1/30/2024
Once again I have experienced Great help from your dealership. Thank you again.
Steven I.
5 out of 5
1/30/2024
Emily was professional and courteous.
Anthony B.
1 out of 5
1/30/2024
I bought a car from here and exactly a week later I need a new transmission. And I’m getting the run around on a loaner vehicle that’s not even equal to what I bought.

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