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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Brenda M.
5 out of 5
6/29/2023
Torey was great and overall my experience is always excellent
Gale D.
5 out of 5
6/29/2023
Love y'all
Joseph N.
5 out of 5
6/29/2023
Mr DiDonato customer service skills were top notch! Excellent!
Maureen D.
4 out of 5
6/28/2023
Everyone is spectacular
Alejandro R.
5 out of 5
6/26/2023
Good customer service extremely satisfied
Amanda D.
5 out of 5
6/26/2023
Service was great as always matt in service is so helpful and takes great care of me!!!
Ronald A.
4 out of 5
6/25/2023
Emily was perfect. She Explained everything very clearly & listened to our concerns. She was great! but i wasn’t happy with the manufacturing decisions of the awful tires they put on the car to begin with. Read up on them and no wonder they wore so fast but. Nothing I could do about that. They should have put a spare on the car and not let me leave with the screw in my tire. But I made it home.
Harry G.
1 out of 5
6/25/2023
Took nearly five hours to put 4 tires on. Shameful.
Kimberly F.
1 out of 5
6/24/2023
Vehicle was purchased in September and has a compressor that needs to be replaced. It took 3 hours to find that out and I was told they have no idea when the part will be in but they will call me. I was also told a had a nail in my tire and needed a new tire which was not true. It was a small screw which did not go into the tire.
Robert S.
5 out of 5
6/24/2023
Emily was excellent!!!!
Joseph L.
5 out of 5
6/24/2023
My service manager was great Matthew DiDonato and I was completely satisfied with my service
Brian B.
5 out of 5
6/24/2023
I was very pleased with my service at Matt Blatt Kia.
Shannon V.
5 out of 5
6/23/2023
She was very helpful and pleasant
Will A.
4 out of 5
6/23/2023
Matt was friendly and personally showed me around the waiting room since it was my first time there.
Ann W.
4 out of 5
6/22/2023
We were on vacation when my check engine light came on. I called the service department and not only did they get my Kia in for repair they provided me with a shuffle ride back and forth from our hotel so I didn't miss any vacation time with my family. Dominique in the service department and Dennis our shuttle drive are first rate employees. They were extremely pleasant and professional and made a stressful situation go smoothly. Thank you to both of them !!!
Leo T.
5 out of 5
6/21/2023
He was great. Very helpful.
Robert D.
5 out of 5
6/20/2023
Great experience, timely with great communication. Very professional
Arthur R.
4 out of 5
6/20/2023
I have always serviced my Kia at Matt Blatt. I purchased this vehicle here and have had no issues or problems with service. Every service advisor has been exceptional.
Peter Z.
5 out of 5
6/20/2023
Dominique, was very nice and kept me well informed.
Barbara M.
5 out of 5
6/19/2023
Everything about my service experience today was excellent. Torey was very warm, yet professional Outstanding service

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