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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Brett N.
2 out of 5
11/1/2020
I took my 2 cars to get the same services today, except I made the mistake of bringing my kia back to u, u charged me $92 for oil change and tire rotation, I took my chevy malibu to gentilini chevy and got the same services done to it for $49, I think next time I'll take both cars to chevy dealer
Aida R.
5 out of 5
10/31/2020
Me gusta el servicio xq es la casa donde compre mi carro, y estoy segura de q trabajan bien.son profecionales. Felices fiestas a todos.
Michael P.
5 out of 5
10/31/2020
Best, friendliest and most smooth car buying experience I've ever had in my 44yrs. Thanks so much
Aisha O.
4 out of 5
10/30/2020
I have always been satisfied. This is my 3rd Kia in the last 2 years and Howard is the one who sold me my 1st. Great guy and knows the business. Now that he’s in service, I continue to be a satisfied customer and will always remain a Kia customer.
Timothy C.
4 out of 5
10/30/2020
I love my sorento and no i don’t want to trade it in
Stephen L.
5 out of 5
10/30/2020
Great customer service. Torey was very helpful and pleasant
Allen T.
5 out of 5
10/29/2020
Very happy with service and Alan's help in taking care of me. Thank you
Thomas C.
5 out of 5
10/29/2020
Torey was very efficient, knowledgeable and courteous. Explained everything professionally and went out of her way to see if she could get warranty coverage for my repairs.
Kathleen V.
5 out of 5
10/29/2020
I am on my 4th Kia Soul and I loved them all! I love Matt Blatt Kia and would not entrust my car to anyone else!
Alicia O.
2 out of 5
10/29/2020
Your service employee quoted me $231 fir a new tire however he failed to tell me of the additional charges which made my final charge $259. When I called to speak to your manager he was a bit condescending and offered me a $10 credit for my next service. As a consumer quality customer service is key therefore your company should do more training to not only know/learn company policies, employees should be trained consistently on quality customer service. I work for the Atlantic County Workforce Development Board and there is a lot to be said about my experience today to that end training is most necessary at Matt Blatt Kia
Tracy S.
5 out of 5
10/28/2020
Service was great

Matt Blatt Kia Auto Repair Service Center Replied:

Thank you, Tracy!
Tom B.
5 out of 5
10/28/2020
Great of professionals at Matt Blatt Kia. How do I know? Because I work there!????????

Matt Blatt Kia Auto Repair Service Center Replied:

Tom, thanks! We love having you!
Nicole S.
4 out of 5
10/27/2020
Alan was of great help to me! Will definitely be requesting his service in the future!

Matt Blatt Kia Auto Repair Service Center Replied:

Glad you had a good experience!
Michael M.
5 out of 5
10/27/2020
Alan always provide great service.. Thank you.

Matt Blatt Kia Auto Repair Service Center Replied:

Thank you, Michael!
Christina M.
4 out of 5
10/27/2020
Service was done within the time frame.

Matt Blatt Kia Auto Repair Service Center Replied:

Thanks, Christina!
Barry B.
5 out of 5
10/26/2020
Exceptional and fast service with an extreme us

Matt Blatt Kia Auto Repair Service Center Replied:

Thank you, Barry!
Ruth G.
2 out of 5
10/26/2020
Please call I have a few issues. The actual work in the service dept. Was great as usual.
Eht P.
5 out of 5
10/26/2020
Alan, is "Always" awesome and constantly shows GREAT Customer Service!! He is a wonderful and professional asset to Matt Blatt Kia! Thank You Alan!! My Best Regards, Lorry Young
Wayne B.
5 out of 5
10/26/2020
Always satisfied with my service.
Jill A.
1 out of 5
10/25/2020
When the employee brought my vehicle back to me, he had no mask on and did not transfer my vehicle from his care back to me in a sanitary way, abiding by Covid recommendations. Not only for the customer’s safety but the worker’s safety, everyone should be wearing masks, even in the garage area, and should wipe down my steering wheel and what theory touch before returning it. My Telluride received the worst car wash ever and it was not vacuumed. I was so disappointed.

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