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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Nancy R.
1 out of 5
1/28/2021
Who ever fixed my car left their trash and the cover to the fuse box on the passenger seat. I picked the car up at night so I didn’t notice it. Also when they handed me my keys I asked where my car was and the said on the side, It was behind the building so I’m wondering around in the dark looking for my car-in the rain! Over this really!
Brandie P.
5 out of 5
1/26/2021
Alan was great! He had a warm, calm and friendly demeanor. He was able to answer all my questions, since this was my first service for my new KIA!
Alan L.
5 out of 5
1/26/2021
She was awesome!
Ruggero F.
2 out of 5
1/26/2021
When i was taking my old car to Jiffy Lube for the oil change they were vacuuming deeper and cleaning my outside window too.. if I'm not mistaking on the paper by the receptionist it compare your oil change with others and again if I'm not wrong your says that also include a car wash,so if I'm right I didn't get my car washed
Barbara S.
5 out of 5
1/26/2021
Torey always does the greatest job with customers.
Matthew K.
5 out of 5
1/26/2021
Entire staff is phenomenal
Shakeerah R.
5 out of 5
1/25/2021
Very quick experience!
Emily M.
4 out of 5
1/25/2021
Alan was very helpful and I hope he is there next time I get an oil change
Alison D.
5 out of 5
1/23/2021
Alan is awesome to work with. Always friends and efficient.
Evelyn I.
4 out of 5
1/23/2021
KIA EHT, NJ has always given me Good & Courtesy Service. PS Miss the cookies
Thomas H.
1 out of 5
1/21/2021
When she answered the phone I was slowly telling what my problem was and she started loudly saying wow wow wow hold on so I hung up on her called back and spoke with a manager John who was calm but was not able to help me either I will not be returning to Kia for service of my vehicle I was considering purchasing another vehicle from there next month but I am going to Auto Lenders instead
Lauren S.
5 out of 5
1/21/2021
Thank you Torie! Very helpful, professional and understanding!
Nancy R.
4 out of 5
1/16/2021
Missed my car getting washed ????
Donald L.
5 out of 5
1/12/2021
Howard did an excellent job
Joshua V.
5 out of 5
1/10/2021
Great team
Coleen S.
5 out of 5
1/9/2021
Howard was really friendly and made my visit really pleasant!
Kristine A.
1 out of 5
1/8/2021
Tori was very good. When I made my appointment no one told me that the recall part waould have to be ordered and that I would have to bring my car back another time. I scheduled the recall & oil change at the same time so I would not have to be there twice. If someone had told me I woyld have come out done the 10 minute evaluation annd waited. Then brought my vehicle back for the recall and oil change. Tori had to clean up the mess that was made by the person who made my initial appointment.
Allen T.
5 out of 5
1/8/2021
Really took care of my concerns. Thank you
Kyle C.
5 out of 5
1/8/2021
Awesome service Thank you
Mona M.
5 out of 5
1/7/2021
Prompt, professional and polite.

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