Michael was great , he addressed all my concerns and answered all my questions.
I will continue to bring my vehicle back to this dealership for any future services.
I was told truck was ready. When I got dropped to pick it up they said it was not ready. The warranty issues I had were legitimate and was told no they are normal. It was ridiculous
Mr. Guzman was professional and prompt. However I was promised a complimentary car wash for my truck. They "wiped" the windows, but the surface of the body panels were still dirty with grease, road grime.
The service I received today was professional and courteous. I love coming to win Chevrolet for maintenance up keep of my vehicle's. The whole staff is just amazing!!!!
After my visit the ac in my truck stopped working. Now I have to visit the dealer again the inspector should have noticed an issue.
Thank you for a very attentive service department.
Thank you for all your help...
The service was quick and professional! Thank you
Albert is a great asset to the company. Provides excellent customer service looks for the clients needs.
I had a great experience with Isidro Torres he was polite and very helpful. He listened to all the issues and concerns I had with my car. He was very informative and honest regarding the time it would take. He completed everything in a timely matter
My service tech was not helpful with getting the correct diagnosis for my vehicle. Also I have an extended warranty and it was not in my vehicle profile. The service tech didn’t want to help me out. He didn’t believe me and made me go and wait for Finance Dept. to give me the information on my warranty. This was very upsetting. He could’ve verified that information with Finance. He called them a 3rd party company. I thought you all worked under the same roof. This type of costumer service is not good. It made me feel like he was trying to make money off of me. Unstead of providing the service needed. Very uncomfortable position I was in.
Usually they go over the inspection report with me and this time they didnt which was disappointing but I'm going to assume if something was wrong that they would have spoken to me about it.
Satisfied with the service and limited time that it took
The cover for the bed looks like it was out of carbbage disposal
Can get the new won
Thank you Micheal for your service help!
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