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Real Reviews From Verified Customers

Service Center Review Summary

5 star 596 reviews 71%
4 star 158 reviews 19%
3 star 13 reviews 2%
2 star 31 reviews 4%
1 star 46 reviews 5%
Review Us
Matthew A.
5 out of 5
7/15/2021
Okla addressed the issue, got it in serviced, and operating normally quickly. The whole team at Star has always been great and on point.
William M.
4 out of 5
7/14/2021
He is a great representative for Star Dodge I trust him to find a way to fix whatever is wrong. All of the staff are helpful and courteous, which is why we stay with Dodge. Thank you all again for a great experience.
Cory R.
4 out of 5
7/14/2021
Walked in w/ out an appt and they got to my truck that same day. But the best part was expecting to pay at least 155$ for diagnosis on vehicle, th n being told it was fixed by a recall so I didn’t owe them a dime! Your honesty was refreshing and much appreciated! Star Dodge and Okla Thornton earned my trust and future business today!
Timothy H.
5 out of 5
7/14/2021
Excellent service! Quickly got my car in and out! Okla was awesome!
Eleanor A.
5 out of 5
7/13/2021
Your team there r awesome n r appreciated to have such customer friendly team
Paul K.
5 out of 5
7/11/2021
Great job!!
Abraham W.
5 out of 5
7/9/2021
Great Service
David C.
5 out of 5
7/8/2021
Very help and kind
Dawn S.
5 out of 5
7/8/2021
Courteous employees and fast service.
Jose V.
5 out of 5
7/5/2021
Very Helpful and courteous
Ronald N.
5 out of 5
7/2/2021
Hi
Lavaughn G.
5 out of 5
6/30/2021
Very courteous professional and attentive.
Okla T.
5 out of 5
6/29/2021
Great job Star Dodge!
Mike M.
5 out of 5
6/29/2021
This was the most easy and extremely professional experience we have ever had. Okla was beyond amazing.
Junior B.
5 out of 5
6/27/2021
Ok thank you for your service
Jesse B.
5 out of 5
6/26/2021
Thanks
Tory M.
4 out of 5
6/25/2021
Awesome dealership with a great staff… Highly recommend to anyone in the Big Spring area
Robert R.
5 out of 5
6/24/2021
Everything went well. Great customer service. Okla was very knowledgeable and answered all my questions.
Tracy B.
5 out of 5
6/20/2021
SAMANTHA WAS AWESOME. SHE WENT ABOVE AND BEYOND. SHE MADE THE DRIVE FROM MIDLAND TO BIG SPRING WORTH IT.
Andrew M.
1 out of 5
6/19/2021
There was a lack of communication in the beginning until I started calling frequently. As I would call back for updates, there were times where I would be told something and then I would have to call the warranty company myself and would tell me that what I was told wasn’t right. I was also called the morning before I picked up my car and told my car was ready, an email was also sent and I was dropped off at the dealership 11 minutes only to be told I was not able to take my car which led to me having to find another ride home.

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