Great service Thank you very much!
Driver’s seat and door have black marks on them. They need to be cleaned
Susan M
I purchased my Volvo from McGrath Volvo 2+ years ago. I bring my vehicle there for all of my service needs. Jacquelyn Pfeiffer is my service professional and is the main reason I bring it there for maintenance.
Been with you now since McGrath bought the dealership and 15 years prior. Great service. Please hurry up and get Volvo to accomplish a fully electric fleet! I have vowed to never buy another gas powered car again n
Herbert made my experience very easy and reassuring.
Jacquelyn: very professional and knowledgeable. She is a very good service advisor. I also had a chance to interact with Ian, your service mechanic, with a recent service issue. Ian was also very professional and courteous. I would be very happy to have him work on my car again.
Thank you.
Great service and Jackie is superb!
Great job help me with everything
All is good. Jackie is the BEST!!!!
Had to order parts that took 2 days just to find out I needed another part. Picked my car up Saturday, drove it for a half hour and I got a warning that my engine was hot and to turn off the car. I've never seen that warning before. Then I got a warning that coolant was low. Figure you guys check all the fluid levels. 750 in labor just to have to return my car an hour after I picked it up. Frustrating to say the least.
Jacqui did fine...tech who couldn't find A/C problem less so. CAR remains at dealership over weekend to correct this error. Customer not impressed or pleased
JACKY IS ONE OF THE BEST SERVICE ADVISORS your dealership has. I am very please with the service.
Our first time at McGrath and it won't be the last. Sales was a bit disappointing as when I asked about the new electric vehicles I was told to go look it up on the internet. I was trying to establish a relationship. We plan to buy an electric vehicle soon but it won't be a Volvo.I did read about it on the web bit it is too small and the range is not enough. I think. Anyway that bridge is burned.
Your service department exceeded expectations in every way and the wait was not bad. Thanks for a good service experience.
Jorge is very professional and courteous as well as prompt in answering my questions and addressing any issues. . Jorge and his service department are first rate. Even though I live in Naples, I choose to drive to Ft Myers because of the quality of the service I receive.
Jacquelyn is very professional and friendly at the same time.
She is knowledgeable about your product.
She really cares about our satisfaction.
Outstanding service and attention! Thank you all so much. 10's all the time!
Very satisfied with all facets of the service
Bad attitude,everyone that had to del with had bad attitude, not sure why, we will not come back
Always excellent service. Thank you !
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