Brandon worked hard to get a replacement syn.. took a while, but happy that things work well.
Still trying to home link car with garage door opener..
Very happy with the service
Jackie is amazing ~ she always goes above and beyond and am so happy when she is assigned to my vehicle. She is excellent at her job and I hope that others join me in singing her praises so that you realize her value :)
The communication while we were there was terrible. And the text system you use to keep us up to date should be eliminated. No one watched it or answers you. What’s the purpose of even having it?
He was extremely personable and professional an absolute pleasure to do business with.
Jace made me feel real at ease,, you could up your game in the customer lounge,, maybe water, treat or even covers for the coffee cups. Just a observation
Jace greeted us immediately, kept me informed of the repair progress, and called when completed. I appreciated his attentiveness!
Jace and Jackie, whom I usually deal with were great. Jackie is a valued gem. Jace was very courteous, helpful.
Jackie provides excellent customer service!
Excellent service and product, very professional. Thanks
Good service and was kept informed about everything all the time
There have been multiple issues with the service from the original scheduling of the appointment, to the car replacement part not being completed in the timetable promised, to the car being washed at the end, but having bird poop all over the front. It has not been a great experience.
And since my car was at your shop, it has been glitching on the computer all day today
Jace made it easy which you can’t always say that when getting a car service!
I brought the vehicle in for a check engine light. I live an hr away and no courtesy vehicles were available. I came back to pick the vehicle on Sunday and on Monday the light was back on. Now I’m out of warranty. I was told that for $200 I can have it evaluated and then if I go through with the repairs, Volvo will put the $200 towards the cost. Obviously it wasn’t repaired the first time so why would I bring it back….
I already got it appraised and traded it for a Lexus 500
Jackie is the best, always professional, and always a smile.
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