Everyone was extremely hospitable. The gentleman in the cubby, where the credit card machine is, was so helpful with my initial call to the service department then upon arrival Jacquie went over and above to help my servicing needs. Will be happy to return in the future.
Service manager Jose jose was very friendly and very professional pier the service on the car was taken care of with the issues at hand. The only concern I had was when I drove up they were understaffed and nobody to receive the car or attendant to greet you. I did Not know who to go to and it was a lady a service rep and she was not too friendly and she said she was busy but finally I got to the service manager Jorge and he was quite nice and made me at ease that he was going to overlook everything. He periodically came out to explain what was going on with the car during service and with some of the discover issues were in it and explained everything. I was very satisfied with Jorge
Jacquelyn Pfiffer always delivers in A+ superlatives.
I have only been to the dealership twice for scheduled service and both times they were “running behind “ so routine service took more than two hours each time!
Mr. Valdez handled everything very professionally and was very nice.
Jorge Castro was very helpful and attentive. He help us get the best deal on the car we wanted and we were very happy with our purchase. If you are getting a car from this dealer he is the guy to go to!!
We only known Jackie to respond in a timely manner, straight for back up by excellent service team. We give Jackie 5 stars out of 5 ????????
I had damages to my vehicle that wasnt broght to my attention and i ask to either get it fixed or take money off the vehicleand that didnt happen. Then my original down payment was 1500 and then had the nerve to raise it to 1750.
Jacquie is a great asset for your dealership. I can honestly say that she is the mayor reason why I take my Volvo to McGrath. She personifies professionalism and leadership. I must also commend to you Roger and Robert who are top mechanics. Finally, my car was thoroughly cleaned as if it had been detailed. Thanks to all. A very satisfied customer. Best regards, Pablo
She is professional and efficient!!!
Too much to text. Call me if you want to know
Fix service dept voicemail
Great service as always! Incredible team!
Professional, courteous seevice.
Service was wonderful & personnel were personable & VERY attentive.
Jackie and George did everything for me to make sure I was taken care for. I can’t say enough about how professional they were to me and made sure I was happy.
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