Service Center

Real Reviews From Verified Customers

Olivia J.
5 out of 5
3/7/2020
Great service! Thanks to all who contributed to my service.
Michele D.
5 out of 5
3/6/2020
Thank you all!!
Dorothy H.
5 out of 5
3/6/2020
Melissa was wonderful...very professional! She got me in and out promptly! Love Hyundai of La Quinta; always the best in quality and service!
Ofelia P.
5 out of 5
3/6/2020
Sanda,you did a superb job on how you greeted me and handle all my needs on my vehicle.i was a few minutes late to pick up my vehicle the evening staff was kind and curious on checking me out.i apologize for being late I make Better time ,not be late again in the near future! Thanks again!!Ofelia P
Eddie F.
5 out of 5
3/6/2020
Great staff
Carly P.
5 out of 5
3/5/2020
Great service. Pleasant customer service personnel. I am changing to this location permanently
James W.
5 out of 5
3/5/2020
I am very impressed by the service I have received over the last 2 years. However, what really impresses me is that everyone I observe bringing in their vehicles gets great service!
Jim H.
5 out of 5
3/4/2020
Fit me into schedule and got it done quickly. Always great service!
Norman H.
5 out of 5
3/3/2020
I was very pleased with the way I was handled by your entire team
Alicia P.
5 out of 5
3/3/2020
None
Elizabeth S.
5 out of 5
3/2/2020
Fast, friendly and excellent care!
James R.
4 out of 5
3/1/2020
Melissa is great to work with.
Kenneth B.
4 out of 5
2/29/2020
Fantastic service for a minor concern.
Sang K.
5 out of 5
2/29/2020
Very nice and friendly services.
Ralph P.
4 out of 5
2/29/2020
Melissa turned out to be exactly who I hope she would be. She did her job very very efficiently. I was a little surprised that a single tire for my vehicle was $325. I have been very happy with my service through Genesis.
Chris J.
2 out of 5
2/29/2020
My car was dropped off Saturday morning. I understand time was needed to order parts but I had to call mid day on monday to find out if parts arrived as promised and not all parts did but was told car would be done by noon on tuesday. Noon tuesday I called and they said it would be done by 3pm. Around 3pm I received a call that it was being pushed til 430pm. Then by 345 I received another call saying it wasnt gonna be done because it was the wrong part. I dont understand why it wasnt verified when delivered then communicated. I had to call your service area to know what was going on virtually everytime. Not having a car was difficult to plan when it could be picked up and had to string along my ride throughout each day just to find out I didnt need to have a friend drive me over there. It was inconvenient to find misinformation throughout the day and lost basically 2 whole days of work cause of the lack of communication from the start. I feel I shouldn't have had to be the one to call every other hour to get a straight answer.. you guys set me up with a rental last day when I finally did get word that it wasnt gonna be done. But that should have been offered first day parts didnt come in.
Lana R.
5 out of 5
2/29/2020
The Best Customer Service. You have the best service team. I am always treated very well.
Jeffery G.
2 out of 5
2/28/2020
Sandy was great. Did her best! My keys were "lost" for over half an hour. No fun. The quality of the body shop work was excellent.
Roseann R.
5 out of 5
2/28/2020
Manny was wonderful. Virginia was great.
Wanda C.
5 out of 5
2/28/2020
Happy for the service and the smile and caring of all staff

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