This youngman displayed extended customer service offering continuous updates on my car's needs at this time
Treated me wwith respect and professionalism.
Actually, from my Fred Beans experience customer service is a given !!!!
Thank you
The best service experience is at Fred beans Subaru. They are thorough and professional. Highly recommend
Very good experience and confident.
The repair took too long. I am a doctor and was promised a faster repair. On a positive note The car runs perfectly.
When I emailed Subaru America to thank them for helping with my car's problem,they particularly commented on how helpful Fred Beans had been in the process.
Thank you. I had a very pleasant experience.
First: All people involved were professional and friendly, and treated me well. However, the procedure for picking up and dropping off a loaner was long and inconvenient, and involved unnecessary exposure to multiple people and surfaces. And when picking up my car, I would have gladly walked to my car to avoid one more person sitting in it and touching surfaces. At the service desk for Subaru, staff should all have good masks (not, for example, a thin bandanna, which is known to be ineffective at blocking droplets, even when folded, and also not a mask that continually slips down and sits below the nose). Hand sanitizer at the service desk would also be helpful as customers have to handle the door to enter.
Jesse was very kind and helpful, and I will be returning to Fred Beans in the future.
Excellent customer service, caring respectful competence
Excellent customer service skills. My oil change was pretty quick
Jesse’s communication was top notch. He was also concise and to the point on what was going on with my vehicle. The combination of getting to the point but being courteous was greatly appreciated.
Thanks,
Dan
Great service technician!
Excellent service and great customer attention!
Excellent service . Everything was explained and informed to me.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social