They said i needed new pads and rotors so worn down needed to be replacec.. i took immediately to my own mechanic and he said i wouldn't new rear brake pads for at least 3000 more miles and there was nothing wromg with my rotors. Sounds like frad to me.
They didn’t find the problem
I was happy I didn’t have to wait long.
My first experience with Beans. I am impressed with courtesy and respect for the customer.
He was very professional and explained everything in detail , and accommodated my works schedule..,actually he was better then my usual experiences.
The detailing done of the car was great. When I arrived I was immediately greeted and the Fred **** Team did a great job in checking me in, facilitating a loaner, providing updates and ensuring my car was ready when I arrived. Another great experience at Fred Beans Subaru.
The service was completed on time and as promised with no surprises.
Mark is always honest, compassionate at the same time that he is straightforward, completely knowledgeable and takes the time to explain everything very meticulously. He has earned the trust that I have in him. He is very professional. He is a great asset to your company.
Mark takes this place to a different level. I’m always looking forward to see him on my appointments. Always trust his expertise and knowledge! Well done!
Mark always provides excellent advice and service. He’s the reason I purchased my 2020 Forester from Fred Beans.
Professional and honest. Friendly in person.
Mark was very helpful. All staff are very good
Mark (and Fred Beans Service) was very efficient and flexible. I came in for the fuel pump recall and at the last minute asked to have an inspection. I expected to have to wait all day (if you could do it at all). My car was ready before 1:00 pm, to my surprise.
Mihn was excellent and professional. He offered to stay late if I needed a few extra minutes to get back to you.
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