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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5535 reviews 71%
4 star 1402 reviews 18%
3 star 197 reviews 3%
2 star 346 reviews 4%
1 star 317 reviews 4%
Review Us
Jaime L.
4 out of 5
5/12/2019
Exellent service christian aviles very good person
Charles C.
5 out of 5
5/12/2019
Gabriel was excellent
Oscar M.
5 out of 5
5/12/2019
I am please wilth the job, well done
Franky P.
5 out of 5
5/12/2019
Andy was very friendly and helpful.
Kai Y.
5 out of 5
5/12/2019
Gabriel Peng is very helpful, appreciated
Norman B.
5 out of 5
5/12/2019
None very good service
Rodrigo H.
5 out of 5
5/12/2019
Very good service
Pete C.
5 out of 5
5/12/2019
I'm very pleased with the service provided by Nelson Honda at El Monte. Keep up the good work...
Perri P.
4 out of 5
5/11/2019
Looking forward to the survey.
Chanel L.
4 out of 5
5/11/2019
Andy insisted for me to not get my car serviced yet because my oil percent was at 40%. After I told him I wanted to do it, he obliged and warned me that it would push my future appointments by 3000miles. I appreciated this greatly. When I had previously called to set up an appointment, the person would not let me because she kept saying it was too early. It was a hassle to set up my appointment while getting advised to not change the oil until the light went on.
Jeniffer V.
5 out of 5
5/11/2019
Awesome experience from Andy!
Jane L.
5 out of 5
5/10/2019
Ryan is a pleasure to work with. He makes sure all your questions are answered and he's attentive. Very professional.
Ngoc T.
5 out of 5
5/10/2019
I’ve got great service from Ryan Perez!
Peng X.
3 out of 5
5/10/2019
Every time you go there, you have to wait a long time for someone to receive you
Noemi M.
2 out of 5
5/10/2019
Christian Aviles and another older male employee whom I didn't get his name, were extremely rude and made me very upset with their attitudes and not wanting to help me until I practically had to force them. This experience makes me think twice about ever going back and much less sending family and friends to this Honda Dealership. Noemi M
Aldrin E.
4 out of 5
5/10/2019
I'll go back to him again
Joann H.
4 out of 5
5/9/2019
They got my car done in time.
Eugenia H.
5 out of 5
5/9/2019
I appreciate your great service, thank you.
Brian T.
5 out of 5
5/9/2019
Thank you so much for taking me last minute. Ryan definitely cares and wants to make sure his clients are taken care of. Really appreciate his help.
Anna W.
5 out of 5
5/8/2019
Gabriel always helpful and friendly. I trust him and his team. I have my pilot for 12 years and always back to Gabriel for all the services. Thanks for your hard work.

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