Great customer service....he does his best to assist and accommodate his customers.
2019 HONDA ACCORD SPORT AT EL MONTE HONDA AND TOOK IT IN FOR ITS VERY FIRST SERVICE AND EXPERIENCE POOR SERVICE, VERYPOOR COMMUNICATION, THEY GUYS HAVE VERY POOR CUSTOMER SKILLS AND ARE IN NEED TO BE TRAINED HOW TO DO THEIR JOB BETTER AND LISTEN TO THE CUSTOMER. I COULD NOT SPEAK WITH A SERVICE ADVISOR, NOR THE CUSTOMER SERVICE MANAGER ABOUT MY EXPERIENCE, ENDED UP SPEAKING WITH SCOTT LOVELESS AND HE LISTED TO WHAT I HAD AND TO SAY AND TRIED TO MAKE THE SITUATION BETTER, HE TRULY CARES ABOUT YOUR CUSTOMERS UNLIKE THE OTHER TEAM MEMBERS I HAD TO DEAL WITH. I HOPE SOMEONE VALUES THE INFORMATION THAT IS BEING PROVIDED TO YOU AND MAKE CHANGES.
Not a good experience at all. Very unhappy.
Every time I go always treat me like family
Andy provided excellent customer service and answer all my questions. He made my service experience much pleasant during my visit this time around.
Friendly helpful people on the phone
Friendly helpful staff
Answered all my questions gave me options
GREAT ATTITUDE AND GREAT SERVICE EVEN GOT MY CAR WASHED ! THANK YOU !
Andy was attentive and answered all of my questions. Definitely appreciated it since it was my first time at this dealership
The service was very quick I didn't need to wait long.
Good service and friendly.
Andika is very helpful! I appreciate his great help, he always has a smile on his face and he’s very informative & caring!
Ryan Perez was very helpful and professional.
Thank you Ryan for your great Customer Service. I am very satisfied with all your help and answering all my questions. I will be back for sure.
It's very nice my car deliver on time thank you
Very friendly and professional. Knowledgeable and respectful. He kept constant communication about the necessary priority needs of the vehicle and advised the best options.
Very kind and knowledgeable staff.
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