Gabriel is great. He is professional and courteous. I enjoy coming to El Monte Honda and I will recommend Gabriel to my friends and colleagues without any reservation.
Completely satisfied with El Monte Honda because you have gone extra mile to provide best service. Thanks!
I came in for an oil change and a rear brake pad replacement that included rotor resurfacing. The resurfacing was not done. I was also charged the suv rate for the service when my coupon said 198. I didn’t know the odyssey was considered an suv. If you count it that as a big car, sure whatever I’ll pay it. But after inspecting it, the rotors were very evidently not touched. If I paid for it, I expect it to be done. Or else I could’ve had the brake pads replaced alone for much cheaper. Please let me know how you will resolve this. Thanks.
Andy is always the BEST!! Honda is very lucky to have a such a good Staff like Andy. He is really an asset to El Monte Honda.
I came earlier than my appointment, but they told me that it will take an hour almost half hour to wait for my service to finish.
Good customer service. Thought he forgot the car wash he promised but he called me back apologizing that he forgot.
Andy customer service is excellent . He treat me well. Treat me like a friend.
Andy is always very helpful and understanding and a very good worker to all the customers reach their. Not only him but his excellent team members such as Manny, Chris and others. I am always stress free at the service. Thank you for giving us a good team of workers. (I Wish you have a good sales personal team too.)
Don't know why you have dropoff service, and not have pickup.
Ryan and the shuttle driver both provided excellent service.
Andy, has great customer service and it’s a gentleman. He held my door open ????
I am very very satisfied with honda servis done to my honda car..
Mr. Andy was very professional. He was able to clarify all concerns perfectly.
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