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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5535 reviews 71%
4 star 1402 reviews 18%
3 star 197 reviews 3%
2 star 346 reviews 4%
1 star 317 reviews 4%
Review Us
Changyu Z.
5 out of 5
10/24/2019
Good job .very happy
Jingjing J.
5 out of 5
10/24/2019
well done
Suzanne C.
5 out of 5
10/24/2019
Ryan is very courteous and professional I'm glad that he was able to help me with servicing my car also I mentioned I had a coupon and he immediately welcomed it with a smile. He also mentioned what other services my car would be needing in the near future.
Jessica Carolina.
5 out of 5
10/23/2019
I always have the luck to have Andika help me with my issues. He is always attentive and courteous.
Diane G.
5 out of 5
10/23/2019
Andika was extremely helpful. He was great at communicating and explaining the problems my car was having!!!
James W.
5 out of 5
10/23/2019
Andika was so helpful on a bad situation with a starter going down after 13 months. Thanks.
Celerino S.
5 out of 5
10/22/2019
Very good service by Andy Ka
Patricia R.
5 out of 5
10/22/2019
Thank you
Cynthia Z.
5 out of 5
10/22/2019
Nick was great and super helpful and patient. Thank you!
Edgardo M.
1 out of 5
10/21/2019
My car was already done and the appraisal never gave me a call to let me know. Waited too long.
April G.
5 out of 5
10/21/2019
I am so happy my car is running amazing feels just like it did before I took it to someone else to get work done thank you so much for fixing it I am very satisfied
Luis H.
4 out of 5
10/20/2019
SERVICE WAS GREAT AND CUSTOMER SERVICE WAS THE BEST AND NICK EXPLAIN ME ALL THE JOB THEY MADE THAT DAY.
Wendy B.
5 out of 5
10/20/2019
Phillip was friendly, knowledgeable, and attentive.
Joseph S.
4 out of 5
10/20/2019
I've been taking my car to el monte honda for years because of Juan
Emmanuel V.
5 out of 5
10/20/2019
Never had a bad service in the number of years I drove in for service. Your service staff is a great asset to Nelson Honda, El Monte.
Trevor H.
4 out of 5
10/20/2019
Very friendly , and comfortable waiting area
Yohan C.
1 out of 5
10/20/2019
I went to get replacement on the defroster garnish because it was popping up. However, after it was replaced, it looks worse in close view than it was before replaced. But not sure what to tell the service advisor since I'm not sure it could be replaced again
Cecilia C.
5 out of 5
10/20/2019
Andika was extremely helpful and attentive, thank you again!
Brandon W.
5 out of 5
10/19/2019
The service was very fast and all of the workers were extremely helpful.
Debra C.
5 out of 5
10/19/2019
Gabriel Peng is always a clear, friendly, and efficient advisor.

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