My wife wait for 4.5 hours!!!! You guys got to be kidding me... putting her at the last spot!
Andy Vuong is an excellent service advisor. He always treats me like family. I trust what is has to say & he recommends. He as great customer skills. He knows his stuff. I trust him with all my Honda needs. Thank you Andy see you next time.
Great service, very efficient. Thank you.
Gabriel’s customer service in par none
Phillip was very helpful, He even before anything was said or done got the code for My Navigation System. When everything was done He went over the inspection with Me and explained it all......Thanks
In the beginning when I asked if I had my oil change coverage because I just bought my car right away a sales guy said “nope it’s 69.99 like if I didn’t wanna pay for it he was very rude. Ok then they did a tire rotation and now it’s showing like if I have no air ,, but right before I took it it didn’t show any signs of no air in the tires. Now I have to be driving with no air until I have time to go and check it out
Andy was great, explained and answered all questions and concerns. Even walked in to tell me my car was finished instead of just the text or call.
Ryan was super friendly and helpful
I take the car for Ow20 full Syth oil change and recall . But it is replaced by 5w20 conventional oil and charge me $48.99 plus tax which not the coupon said 0w20. No one tell me will use 5w20. My schedule is 7:00am, but today technican start to work at 8:00am. No info in the appointment system tell customer about that and I need to wait until 10:15am to pick up my car.
Andika has consistently provide above and beyond customer service.
Ryan Perez provided the best possible customer service o could have asked for when visiting El Monte Honda for a battery change. He took care of my car and went above and beyond when I kindly requested if he was able to provide my car with a wash. My day was transformed from a bit disappointed that my car battery went out of me to better with the experience that Ryan provided me at El Monte Honda. I can tell he brings a great asset to the team!
Very good thanks U perfection service Loc l like that’s
Oil change shouldn’t take 2 hours. I can only imagine what additional services would do to the wait time.
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