Service Center

Real Reviews From Verified Customers

ZULMA V.
5 out of 5
9/28/2020
Juan was excellent
MARIA M.
5 out of 5
9/28/2020
Great customer service
Angie G.
5 out of 5
9/27/2020
I always leave happy and satisfied with the service Howard Shannon gives me. I've been there twice and refuse to work with anyone else. Thanks again car pros..????
JOSEPHINE G.
5 out of 5
9/27/2020
Andika is always helpful!! Always in a great mood and answers any questions I have.
HENRY L.
5 out of 5
9/27/2020
Thanks Jonathan Vare,your service is very good. And thanks Edward to take me home. I liked my Honda van????
PAUL J.
1 out of 5
9/27/2020
well I would like to start off by saying on September 24, 2020 I went in for service and I was offered son bit financing which was well satisfied but the problem I had was that after putting my down payment El Monte Honda car pros charge me again for the same down payment and this is where it's two days before my birthday so I did not have no money over drafting and had to take some stuff back it was quite embarrass him not to get my own birthday cakeThank you very much and try not to over charge customers
HARLEY O.
2 out of 5
9/26/2020
They tried over charging me to take out a snapped bolt. It should have been complimentary but they wanted over 600 dollars for the job. I got the job done by a local handyman and it took him less then five minutes to remove.
Gilbert B.
5 out of 5
9/26/2020
Excellent service Howard was very polite in answering my questions.
Juaquina T.
5 out of 5
9/26/2020
Jonathan gave an amazing customer service.Thank you so much Jonathan
ALBERT L.
1 out of 5
9/25/2020
What do you think too long for a oil change take me over two hours and somebody come behind me and they got the oil change first and left less than an hour before me, I have an appointment and I had to wait OVER 2 hours for it and my car was left in a parking lot without care.
JORGE R.
5 out of 5
9/25/2020
Tech who served me did a great job
ERICKA B.
4 out of 5
9/25/2020
Andika is so professional and courteous always.... It is because of Him that I trust going to the dealership!!!! Thank you Andiika!!!!
Evelyn G.
5 out of 5
9/25/2020
Friendly and fast service!
ABEL C.
4 out of 5
9/25/2020
Had a big issue but was resolved by Jonathan. Was planning never to go back to car pros Honda but he made us change are mine.He was able to solve the issue he listen and was very professional.Thank you Jonathan from El Monte shop
ALEXANDER N.
5 out of 5
9/24/2020
Juan Montes was very helpful and professional and would update me on the status of my car. Great customer service
CINDY L.
5 out of 5
9/24/2020
Great service
JAIME S.
5 out of 5
9/24/2020
Juan Montes is very friendly, attentive and very customer oriented, he makes you feel welcome and appreciated, he always ask how is everything with the car and explains to you any issues,he always ask if I have any questions and not to hessitate to give him a call when ever I have any... Big thank you Juan for your excellent and friendly sevice
VINCENT G.
5 out of 5
9/24/2020
Howard was super friendly, very professional and thorough. Explained everything. Kept me updated. Definitely a pleasure. Thank you.
Elodia M.
5 out of 5
9/23/2020
Excellent service, very helpful good attitude
Mya Y.
5 out of 5
9/23/2020
Mr. Gabriel Peng made sure everything was running smoothly and he was on point with everything. I’m very satisfied with his work.

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