Service Center

Real Reviews From Verified Customers

Reginald F.
5 out of 5
4/14/2023
Thank you for your professional service.
Robert B.
5 out of 5
4/14/2023
James was excellent, and I was taken care of well!!.. Thank you, RD Brown
Karla P.
2 out of 5
4/14/2023
The service and people was great but the runaround I have been receiving about LoJack installed in my car was not fun. My app is still not synched with the part installed in vehicle. I was told someone would call from Honda but haven’t received any information. Again my service, management have been great. I just dislike that I have a part in my car that was promoted by Priority Honda that is not functioning properly and everyone seems to point to someone else.
Maude C.
4 out of 5
4/14/2023
He was friendly and very professional when I arrived. He came to me quickly to write the ticket. When the job (state inspection) he let me know that everything was working great. Thank you.
Christine M.
5 out of 5
4/14/2023
Always helpful and courteous. Did a good job
Irene M.
5 out of 5
4/14/2023
Your rep was wonderful and knowledgeable
Becky B.
5 out of 5
4/14/2023
Elysia did an exceptionally thorough job checking me in and walking me through the process! Kudos to her and the staff!!
Carlos N.
3 out of 5
4/14/2023
Donna is the truth.
Barry T.
4 out of 5
4/14/2023
Donna is a gem and an awesome asset to your team. She answered all my questions and concerns with confidence and professionalism. She noticed that my car was past due on inspection and was able to get that taken care of for me. I was on a tight schedule time wise, yet everything was taken care of that my car needed. She made my experience beyond pleasant. Two thumbs up????????????????
Emmanuel F.
5 out of 5
4/14/2023
Adam was very professional and helpful! He remembered me and helped me with my vehicle needs.
Colean S.
5 out of 5
4/14/2023
In and out in the time frame said. Great customer service
Charles T.
5 out of 5
4/14/2023
Service agent very courteous and knowledgeable.
Thomas M.
5 out of 5
4/14/2023
First class service. I felt that I was the “Priority”
Suzanne M.
5 out of 5
4/14/2023
Very pleased!
Restoration Christian.
5 out of 5
4/14/2023
Ms Jennette Wright's service was very professional, timely and sufficient! ?THANKS × 1 Million!
Sonja B.
5 out of 5
4/14/2023
Always professional, and great customer service.
Jeffrey A.
4 out of 5
4/14/2023
Jim Comey always provides the best customer service! ????
Julie L.
4 out of 5
4/13/2023
Michael Knox was a wonderful help to me right away when I got to the service bay. Arthritis in my spine slows me down. He was very polite, helpful and patient. He thoroughly answered each question I had. He was knowledgeable and professional, but also friendly. Came out to reception area to explain why it was taking a little longer…I appreciated that. Long story short: Priority Honda Newport News is lucky to have him represent them. Thank you. Julie L
Hien N.
2 out of 5
4/13/2023
My Honda odyssey 2001 requires oils uses 5/30 Hampton priority technician use 0/20 make my van engine knock sound . ???? I'm disappointed .
Brenda L.
4 out of 5
4/13/2023
Jim is always so pleasant he’s willing to help you anyway he can. He does an amazing job and he knows his job. And he doesn’t talk at you he talks to you.

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