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Real Reviews From Verified Customers

Service Center Review Summary

5 star 172 reviews 85%
4 star 17 reviews 8%
3 star 3 reviews 1%
2 star 2 reviews 1%
1 star 9 reviews 4%
Review Us
Chris G.
4 out of 5
3/13/2020
Always great service and helpful staff. I can always count on Dana to help with all my Toyota vehicle service needs. She is always courteous, knowledgeable, and willing to help no matter the situation. We have 3 Toyota vehicles and have trusted Cape Coad Toyota exclusively for over 18 years! Thanks for everything you do!! Gullette Family
Terrence G.
5 out of 5
3/13/2020
I love the service
Valerie J.
1 out of 5
3/11/2020
No problem out of the service for maintenance but the greeter ask me why my car was dirty which was unnecessary.
Robert N.
4 out of 5
3/10/2020
Tire rotation went fine. Took a little longer to rotate than I expected, but since it was a Monday, you were very busy. Thanks
Kim M.
5 out of 5
3/10/2020
Very pleased with my first visit to your service depot. Wonderful customer service!
James P.
5 out of 5
3/8/2020
Professional service as always.
Barbara M.
5 out of 5
3/6/2020
Everything was perfect!
Susan J.
5 out of 5
3/5/2020
Dana is always very pleasant.
Jeffrey R.
5 out of 5
3/5/2020
Always receive prompt, friendly service when dealing with Dana. Appreciate the consistent customer service.
Marc G.
4 out of 5
3/5/2020
I feel that the vehicle should be washed after having serviced. This has been a nice touch at other dealerships.
Jonah Y.
5 out of 5
3/3/2020
Great service
Roger T.
5 out of 5
3/3/2020
Tyoun isn’t always a pleasure to deal with. He is the most personable one in the service dept.
Don B.
5 out of 5
3/3/2020
Very pleased with the service
Cheryl S.
5 out of 5
3/2/2020
Service has always been good, but it went from good to great yesterday. Keep up the great work!
Connie T.
5 out of 5
2/29/2020
Great personality and courtesy
Jean R.
5 out of 5
2/29/2020
The Service Department is always pleasant and helpful!
Susan R.
5 out of 5
2/29/2020
Always great service on both our Toyota vehicles.
Adam S.
2 out of 5
2/29/2020
I was appreciative of the service from the general manager but not so much with the service department staff. The gentleman I talked to didn’t seem very knowledgeable and when my wife went to pick up her car they made it seem like the issue with her car was all her fault not a malfunction with the vehicle.
Carolyn T.
5 out of 5
2/28/2020
Always have received very good service. Toyota folks are awesome! THANKS!
Brian D.
5 out of 5
2/28/2020
They were very helpful. Thanks

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