Excellent customer service. Raquel stayed in touch with me throughout the day.
My service agent was very kind, professional, punctual and communicated information/updates with me throughout my entire service. She made it a seamless service appointment. Love Acura service!
Engine light is still on. I already paid for everything and the tech said I might need a valve adjustment. That's ridiculous!! He already replaced A/F sensor bank 1 due to engine light. Anyway, they wanted to set an appointment sometime next week to check the problem again.
Service rep Rachael (sp?)was as always a pleasure to work with. Maintenance service was done as purchased although prices are to high compared to local shops.
All aspects of your customer service and repairs far exceeded my expectations Thank you very much.
Staff is always on top of everything and do all they can to make the experience a pleasant one.
Totally satisfied, quick service and clean my car. Thank you job well done. John and Stephanie Mcgowan.
The service that I received was excellent and I felt that my concerns were addressed in a timely manner. Jessica and the tech team made my experience a positive one. It was obvious that customer satisfaction is the number one goal of this dealership. Thank you so much for providing excellent service. It is greatly appreciated. Sincerely, Beverly M
Message of oil change should have been removed.
I came in without an appointment and Racquel was able to fit me in and service by vehicle in a timely manner. I appreciate her working me in the schedule And letting me know what work is required on my vehicle
Racquel is fantastic. It is a true pleasure to work with her, whenever I bring my in car for service.
Jessica was fantastic, as always, she goes above and beyond.
Great customer service from Racquel Hassey. Always choose her as my service consultant when I bring my vehicle for maintenance.
Raccquel Hassey is very professional ,nice with customer and have experience in service.
Jessica was very professional and nice! She came out to greet me and checked my mileage and everything else that she needed to do. Then she brought me into her office since it was cold out and also asked if I wanted to get a diagnosis since my check engine light was on. I was pleased with her help!
Very fast service and everything was explained in detail.
She was fabulous. I’m an early riser and those doors opened promptly @ 7 and I was on my way both days.
Tell her thank You.
Sincerely
Jim
Always quick and accommodating. Thank you.
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