Marvin K. Brown Auto Repair Service Center

Very efficient and quick

I recognize Sean Heinen and his mechanic team for providing exceptional value to my initially mundane task. They took the initiative to make me satisfied and I commend their effort! As a retired service provider I want you to know that these people are valuable assets to you. Well done!

Chris is awesome! He thoroughly explained everything and was great to work with!

Great customer service

Chris was great

Vanessa was great and very friendly. Great customer service from her

Oscar is the best! Very respectful while at the same time seems like someone you’ve been friends with for years. He’s the only person we’ll go to in San Diego now!

Great experience tech was very friendly and informative was able to get back to us as soon as possible!!

Luis is outstanding with customer service. Kept in close contact with me all the time! Superstar!!

Shawn Heinin did a great job

Very helpful and professional

Chris was very professional and everything that he said and promised was done for me and my vehicle including setting up lyft rides for me.

Sean always takes care of business! Great asset to MKB! Thanks, as always, Sean!

Horrible customer service. Wasn’t looking for my truck to be fixed the next day but I didn’t get updates for at least three days after MY APPOINTMENT. You would think if someone made an appointment, your service team would look at the vehicle at the time of the appointment and figure out what’s going on with it and go from there. Also, I was supposed to have a loaner and didn’t get one so that’s great! Very **** customer service and my issue on my vehicle didn’t get fixed either “couldn’t recreate issue” ****

Larry was awesome, took his time to answer all my questions and make sure that everything was answered. He is definitely a person I would want working for me!

We drove almost three hours to have our vehicle serviced where we purchased it. The appointment was made and I confirmed three times that we would have a rental from Hertz to be able to drive back to Yuma AZ as you would need the car for several days. We find out once there for our appointment that there is no car for us to drive back home. We had taken the day off to make the day run only to have to wait at the dealership for 3 hrs to have the items that could be done completed so we could get back to Yuma. Two items are still not resolved and we have decided we will take our chances with another dealership to have the warranty items addressed. It was disappointing to see that when our car was brought out to us they didn't even bother to clean off the fingerprints and arm smudges all the back rear window. Its unfortunate that you can spend the amount of money we did on our Cadillac and have such poor service. Jason and Jade however were great and they both did as much as they could. Steve and Eva Gresham

I love the way my car.looked when I pit it up thank you for your excellent service ????

Luis is an extraordinary kind and competent professional. The way he helped me will ensure my coming to Marvin K Brown for all my vehicles future needs. He went above and beyond and it was truly appreciated.

Once again a good experience!

Jason did a great job