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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4560 reviews 67%
4 star 1364 reviews 20%
3 star 186 reviews 3%
2 star 397 reviews 6%
1 star 314 reviews 5%
Review Us
June W.
5 out of 5
12/24/2022
Great customer skills
Sean L.
5 out of 5
12/24/2022
Oscar was an absolute joy! Best experience I have had at MKB in 4 years of owning our vehicle. Hands Down!
Christian Brothers.
4 out of 5
12/24/2022
Kathleen has to be the best service advisor I have ever dealt with! Amazing communication and knows what she is talking about! Thanks for taking care of us!
Tarri Or.
5 out of 5
12/23/2022
Kathleen took very good care of us.
Tim M.
5 out of 5
12/23/2022
Oscar was the man! Great service.
Holly E.
2 out of 5
12/23/2022
Communication **** between customers and service advisors. Not happy with the service advisor continually arguing back and forth with me thru text message either.
Maher R.
5 out of 5
12/22/2022
Thanks for service
Norman A.
5 out of 5
12/22/2022
Service and service adviser were great. Arrived and was welcomed quickly by Luis and vehicle was serviced in a timely manner. Thanks
Andrew M.
5 out of 5
12/22/2022
Sean Heinen is amazing. Give him a raise :)
Hasty Y.
5 out of 5
12/22/2022
Kevin Knepper, kept me abreast on everything that was going on with my car. Every person I encounter, was professional and took pride in their craft. Thank you,
Farlan B.
5 out of 5
12/22/2022
Kathleen has been absolutely amazing with her communication, helpfulness and service. 5/5 stars
Cynthia R.
5 out of 5
12/22/2022
I was very pleased with the service on my vehicle. My car felt like it was brand new again.
Raul R.
5 out of 5
12/22/2022
Overall great experience!!!
Brett B.
5 out of 5
12/21/2022
Luis was great. Kept me updated throughout the day and was completely satisfied
Robert L.
4 out of 5
12/21/2022
Kathleen did a great job… Very friendly very helpful When I went down to pick up my car after I go to text letting me know it was available to be picked up I had to wait 45 minutes. This was not Kathleen’s fault at all.
Richard R.
5 out of 5
12/21/2022
Polite and friendly service.
Denise C.
5 out of 5
12/20/2022
Sean is great All good things with him Great best service ever always returns calls Ty Sean for all you do
Marilyn B.
5 out of 5
12/20/2022
Kevin is friendly and professional. He’s a real asset to MKB
Sheryl P.
4 out of 5
12/20/2022
Sean was great and I could definitely see improvement in the way my car responded by having the fuel injection service he recommended.
Linda S.
5 out of 5
12/17/2022
Oscar is my go-to advisor. He’s professional, responsive, and friendly.

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