Tony was very nice and helpful!
I’ve been taking my cars to MKB for many years, but because of my recent experience with Robert as my service advisor, I don’t plan to return (unless there’s issues again with what was supposedly fixed). My past experiences with Merle and Kevin as my service advisors were very positive though.
I suggest yearly or bi-yearly customer service & professionalism training for Robert and other advisors like him.
Thank you for Jarrod. He was very professional and kind. He provided excellent customer service. Thank you for having him on your staff. I will be coming back again to service my car with new tires.
Sean was , professional and very helpful. It’s great to see people who are dedicated at their positions
I was very satisfied with the service.
The tech who worked on the car left some hand prints on the door trim. Had to wipe the door down when I got home.
He was very helpful, thank you Robert
Anthony Deriso provided excellent customer service was very experienced and knowledgeable, kept me informed throughout the repairs and back in my vehicle very quickly, thank you.
I had a very positive experience with Anthony he was very helpful in explaining the repairs needed t my vehicle. Thank you Anthony
From my initial call & conversation w/Larry Ramos to holding the door open for me to leave, everyone I interacted with was courteous and professional. Corky Weeks has a warm demeanor and immense professional knowledge, it’s obvious “he knows what he's doing and he does it well”. I appreciated the honesty and direct discussions I had with both Larry and Corky. It’s a bonus your company offers a Veterans discount which helps me immensely. I am looking forward to bringing my vehicle back for its next service needs. Thank you for making my experience so positive.
The worst customer service
Fast Friendly and Professional customer service. Jared said that my vehicle would be ready in 1 hour and the GMC team delivered as promised.
Thanks for all your help.
Completely satisfied with the service and appreciated Jared’s honesty.
Service Support Technician was courteous and helpful. He gave me my discount from my email that I received. Thx.
Ronnie
Friendly service, quick turn around time, overall wonderful service.
As always the A team provided me with VIP service from the moment I messaged Larry Ramos he and Kevin assisted in delivering the highest quality of service.
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