Thanks again for the quality work on my Cadillac
THE SERVICE TEAM WAS VERY friendly and took the time to explain the service and arrange transportation since the service would take a while.
Thank you for wonderful service.
All I know is each time I bring in my Escalade for service I can always count on LARRY RAMOS to handle all my concerns. He is a true asset to MKB. My Escalade happens to provide me and my family with our livelihood and I depend on its performance for my exclusion clientele. Thanks again Larry, you hit another one out of the park!
Óscar was communicative and thorough. It has been the best service I received
Excellent service. Great communication. Erik and team were awesome
Oscar is the best service advisor I have worked with in the past 7 years of bringing my vehicle in.
Thank you Jared and team!
Excellent service. Thank you
Jared was very patient to assist me with vehicle questions on arrival and departure. Wonderful customer service
Eric is a joy to work with and an employee brings great credit to your dealership. I look fotward to taking the truck in for service or installing an excessory. I know Eric willtake care of the task and he ALWAY keeps me informed of the status and any issues that may arise.
You had my vehicle for over two weeks. The vehicle still makes a noticeable noise when I accelerate, which is why I took it there in the first place. I asked for the the injector to be checked and I didn't receive any indication that it worked properly. You did fix the spark plugs and it runs fine with the exception of the undiagnosed sound. I plan on contacting the service tech tomorrow.
Friendly explain details great service thanks
Prompt evaluation and repair.
Have worked with Jared several times. Always satisfied.
Erick was very nice, but it took 3 days before they could even look at it & tell me what was wrong. My vehicle was there 4 days.
Was completely satisfied with Jared he met all my expectations
Sean was great! Glad to have my Escalade serviced at MKB.
Happy Holidays,
~Neal
I am always impressed with the kindness of all employees and their efforts for client satisfy!
They go the extra mile!!
Thank you again!
It’s the fourth time I bring the car to the service to the same problem that never solved and yesterday I told that they couldn’t find the problem or in other words they don’t know how to repair it.
Great gentleman. Extremely helpful. Asset to your fine company.
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