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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4560 reviews 67%
4 star 1364 reviews 20%
3 star 186 reviews 3%
2 star 397 reviews 6%
1 star 314 reviews 5%
Review Us
Troy O.
5 out of 5
1/18/2022
A very nice man.
Bruce F.
5 out of 5
1/18/2022
Kevin is so professional and efficient and amazing, I cant think of enough amazing things to say about his service!! Thank you!
Valera C.
5 out of 5
1/17/2022
Sean is great to work with, very friendly and helpful.
Jacquelyn F.
5 out of 5
1/16/2022
The customer service is amazing starting when I pull into the service lanes. The professionalism is wonderful, Kevin Knepper is professional, patient and pleasant. I have no worries or concerns when I bring my CT 6 in for service. Thank you all again!!
Jacob S.
4 out of 5
1/16/2022
Sean was amazing! He informed my wife and I every step of the way, Marvin K Brown is very fortunate to have such a phenomenal employee like Sean! Thank you again for following up with GM and pushing to get our car back to us, the honestly provided throughout the experience was much appreciated.
Rick V.
5 out of 5
1/16/2022
Chris got me in and out quick. Nice guy no nonsense
Armando V.
5 out of 5
1/16/2022
Thank you
Chris A.
5 out of 5
1/16/2022
Chris Elliot was great. Very helpful and answered my questions.
Ronald L.
5 out of 5
1/16/2022
Kevin has always been superior in helping with keeping our vehicles running. We would recommend MKB because of the great customer service!
HASTY Y.
5 out of 5
1/16/2022
Very knowledgeable of his craft and willing to go the extra yard. Thank you,
Thomas M.
4 out of 5
1/16/2022
THE SERVICE PROVIDED WAS OUTSTANDING AND A POSITIVE REFLECTION ON YOUR SERVICE MANAGER.
Claude G.
2 out of 5
1/16/2022
All work that I wanted done was not done. My car was not cleaned when I picked it up.
Dennis K.
5 out of 5
1/15/2022
I am very pleased with the service and the updates that are sent while my truck was being worked on.
Gerald M.
5 out of 5
1/15/2022
Mr. Monroy is knowledgeable, responsive and comfortable to talk with. I would recommend him to a friend as a very good advisor.
Reza S.
5 out of 5
1/14/2022
Sean in service department is professional.
Patsy R.
4 out of 5
1/14/2022
I appreciate his diligence to try to determine the root cause of the dead battery problem. I also appreciate that he assured me that I wouldn’t be charged the $186.00 labor fee again if I experience the problem again.
James G.
5 out of 5
1/14/2022
Profesional service.
Leah B.
5 out of 5
1/14/2022
Marvin K Brown Auto Center employees are awesome! I'm really satisfied with leaving my vehicle care in their capable hands!
Paul K.
4 out of 5
1/13/2022
Kevin Knepper always does a SUPERB job of looking after my H-2!
Exclusive Limousine.
5 out of 5
1/13/2022
Awesome service as always!

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