Went in for The Works, detected malfunctioning battery during check up. Replaced battery, under warranty, job well done. Saved me from having a dead battery later out in this 110 degree heat. Thank You Misty
Excellent service by everyone
Very much appreciated all the detail and explaining the work done on my car
Kaycee was very helpful and got my car fixed quickly.
Great service even during these crazy times.
They did an excellent job
I have no problem with the service that I received I came in was greeted and paperwork was done. My car was serviced and I left within a short period of time. I was very satisfied with the service I received.
Misty gave me the quality of service that makes customers want to return. I am very pleased with my experience at Jim Burke Ford.
Thank You
RAYNARD N
I’ve not had a bad experience at Jim Burke Ford Downtown. Fast, friendly service
the Quick Lane team is FANTASTIC. Brandon Valdez is a STAR...Courtious and very helpful. The Quick Lane manager is also a Star. I have been driving Fords for years and can always count on you're team! Thanks for putting together a maintenance team that is customer focused. Joe Drew.
Service was great. Attendant who helped me was great and very professional. He gave me an estimated time of service and was very thorough. Good job!
Excellent customer service/excellent service work on the vehicle
Matthew Munoz is the best service writer at Jim Burke Ford. And actually, I prefer to wait until he’s available if he’s busy when I come in.
Everyone is doing good job, thank you.
Jill I
Very quickly took care of our service need
Brandon and Matthew were both really helpful and took care of everything I was needing. They gave me fast and quick service.
Gabriel was kind and helpful. He personally contacted me with regular updates, which I appreciated greatly!
Longer hours at quick lane would spread out the clientele for better Covid separation.
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