Service Center

Real Reviews From Verified Customers

Lingling Z.
5 out of 5
1/12/2022
Very satisfied
Christal W.
5 out of 5
1/12/2022
Edwin, always goes above and beyond and makes sure I have A+ service from beginning to end. He is the only one I trust with my car!
Carrie P.
4 out of 5
1/12/2022
Edwin kept me in the loop about what was going on with my car. I felt like he was taking care of me by getting me a ride home, suggesting to use my car insurance. working with the appraiser, getting the parts needed, and getting me a loaner car. Very pleased with Edwin and the Infinity dealer.
Rose B.
2 out of 5
1/11/2022
Apple car play not working now so I can’t use my car phone or iPhone not able to pair
Chanelle S.
5 out of 5
1/10/2022
Jason Was extremely helpful and kind. He had an answer for all of my concerns which I really appreciate. I felt like a valued customer. I only want Jason to assist me in the future (if possible). Awesome employee!
Michael G.
4 out of 5
1/9/2022
Jason and Candice are very professional and accommodating they are Big Asset for the Company, Thanks! See You Soon for my next Sevice. ????????????????????????
Bobby P.
5 out of 5
1/9/2022
Great job Jason give him a raise
Jennifer H.
4 out of 5
1/9/2022
Edwin is the best!
Ray M.
5 out of 5
1/9/2022
Service assistants very friendly Car analysis complete
Ann Marie.
5 out of 5
1/9/2022
Excellent customer service.Thank you Jason Bueno.
Kristina C.
4 out of 5
1/8/2022
Jason was knowledgeable and very attentive. I was taking my vehicle somewhere else for servicing but Jason’s excellent customer service makes me want to bring my vehicle back to Infiniti’s service center!!! Job well done Jason!
Thelma T.
5 out of 5
1/8/2022
Candice is awesome one thing you need to know I did not like Cerritos for my auto service years ago I received less than satisfactory service I said I would never return this is my 3rd Infiniti I have been traveling all the way to South Bay when Candice moved so did I so far I am enjoying her and the Service Department has changed she always gives outstanding customer service and she is to be commended not just to me but I observe her with others Five stars ***** for Candice
Josephine S.
5 out of 5
1/8/2022
Edwin really took care of us. We love the Infiniti family in Cerritos!
David P.
5 out of 5
1/8/2022
Edwin always provides great customer service always a pleasure to do business with him
Eugene N.
4 out of 5
1/8/2022
Everything was great not a long wait very detailed inspection and jason explained all steps and review
Debra B.
5 out of 5
1/7/2022
Candice is amazing!! Always helpful!!
Teresa Z.
2 out of 5
1/7/2022
The check engine light came back on today after having the car in service from yesterday. I have to make another appointment and and another trip back into the service department.
Mechelle N.
4 out of 5
1/6/2022
Candace is great, but everyone that I have worked with at Cerritos Infiniti has been stellar. That is why I will purchase another Infiniti next year!
Leslie T.
5 out of 5
1/6/2022
very kind and super helpful! i would love to come to her again
Katherine C.
4 out of 5
1/6/2022
Edwin rescued me from the employee sitting in the middle of the open waiting area coughing with no mask on and provided another waiting area for me that was safer and cleaner. He reported the employee to manager and brought masks. Edwin went above and beyond for me to protect me from the ill unmasked employee

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