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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2075 reviews 71%
4 star 638 reviews 22%
3 star 30 reviews 1%
2 star 94 reviews 3%
1 star 77 reviews 3%
Review Us
Jane N.
5 out of 5
9/9/2022
I want to start off by Thanking Jason once again. My experience at Infiniti is always wonderful. We had some issues with the warranty but Jason was so kind and human.
Carolyn M.
5 out of 5
9/9/2022
You’re welcome thanks
Nestor O.
5 out of 5
9/9/2022
I’m so happy with the costumer service ; good job
Jose A.
4 out of 5
9/9/2022
Edwin Rivas was my advisor for the day and I really need to see this gentleman get the recognition he deserves. Took me for my service and some repairs that have been pending on short notice. Very attentive to details and very communicative. Very informative in many things that honestly isn’t even duty but he goes out of his way. Truly amazing costumer service . Go Edwin !
Inkyung S.
5 out of 5
9/9/2022
Thank you fixing my Infinity.
Glenda T.
5 out of 5
9/9/2022
Great service! Quick, easy!! Costs for future work were clearly stated & no pressure!
Herman A.
4 out of 5
9/8/2022
Just to let you know that Edwin is my go to advisor, he’s very knowledgeable, compassionate and helpful in every visit to the dealership
Arlene M.
5 out of 5
9/8/2022
Thank you for service WELL done!
Antonio A.
5 out of 5
9/5/2022
I have been taking my SUV for service with Edwin Rivas as my adciser for a few years now. Edwin provides excellent customer service and should be commended highly for it. He is an asset to Infiniti.
Sandra C.
5 out of 5
9/5/2022
Ok
Sokoeurn T.
5 out of 5
9/4/2022
Arcee was amazing
Francisco .
5 out of 5
9/4/2022
Good service…. Thanks
Diana S.
5 out of 5
9/4/2022
Edwin is always top notch.
Kathryn F.
5 out of 5
9/3/2022
Arcee was very helpful and concerned about my vehicle and my safety.
Michael L.
4 out of 5
9/3/2022
Arce is the reason I never look elsewhere for service in my Infinity vehicles going on 8 years
Ronald H.
5 out of 5
9/3/2022
Excellent service….Thanks
Amy H.
5 out of 5
9/3/2022
John Yarber exceeded my expectations! He is on top of everything and provided excellent customer service. I would definitely come back to Infiniti Cerritos.
Erica A.
5 out of 5
9/3/2022
John is always so helpful and polite always deliver best service
Mario C.
5 out of 5
9/2/2022
Always receive excellent service from the service advisors. Thanks
Sheldon G.
5 out of 5
9/2/2022
GREAT SERVICE!!

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