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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2075 reviews 71%
4 star 638 reviews 22%
3 star 30 reviews 1%
2 star 94 reviews 3%
1 star 77 reviews 3%
Review Us
Eric F.
4 out of 5
9/23/2022
Candice is simply the BEST!
Joseph R.
5 out of 5
9/23/2022
Candace was so nice and took extra time out to teach me about different feature about my Infiniti that I didn’t know before. Great customer service Candace!
Carla M.
5 out of 5
9/23/2022
Very satisfying experience. Thank you.
Margarita C.
5 out of 5
9/23/2022
Excellent customer service.
Laura E.
5 out of 5
9/23/2022
Thank you Candice!
James D.
5 out of 5
9/22/2022
Thank you Candice for you assistance.
Gladys N.
5 out of 5
9/22/2022
Edwin was very knowledgeable. He gave valid recommendations, budget and planning.
Joan M.
4 out of 5
9/22/2022
Edwin is excellent!
James M.
5 out of 5
9/22/2022
Great service ????????????
Corey M.
5 out of 5
9/21/2022
Thanks for the great service
Mohammad Z.
5 out of 5
9/21/2022
Candice thank you for the prompt service and great service :)
Tom N.
5 out of 5
9/20/2022
Jason’s professionalism is exceptional.
Nhuthoa N.
5 out of 5
9/20/2022
Jason was so nice and helpful! He was thoroughly explained the problems of the car. I was so thankful that he helped me that day. Thank you.
Manuel R.
5 out of 5
9/20/2022
Jason was great!
Genie C.
5 out of 5
9/20/2022
Jason is really helpful and kind. Great experience!
Scott Y.
5 out of 5
9/19/2022
She’s great. Super customer service
Rolando A.
4 out of 5
9/19/2022
Great Service from Candice my service rep.
Christy G.
5 out of 5
9/19/2022
Candice was great. I actually came to Cerritos from South Bay Infiniti specially to work with her because she was always so pleasant and helpful in the past at SB. I am very impressed with all of your staff that I interacted with at Cerritos as well. Everyone was friendly and attentive. My car was ready in time and I was totally surprised that they even shined the tires when washing it. I will definitely be a repeat customer.
**** C.
5 out of 5
9/18/2022
Great job
Kimberly J.
5 out of 5
9/18/2022
Candace is always so kind and has excellent customer service. She always goes above and beyond to make me feel comfortable as a customer. She is a great representation of Infiniti.

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