Service Center

Real Reviews From Verified Customers

Robert S.
4 out of 5
3/20/2021
Arcee was great; however, the overall experience was not.
Alberto P.
5 out of 5
3/20/2021
The customer service was outstanding ! Appreciate the great service Always .
Samuel A.
4 out of 5
3/19/2021
Arcee is a great asset to your company easy to talk to fantastic attitude cares about my concerns and recommends thing I should attend to on my auto I highly recommend Arcee to my friends for there service needs
Mechelle N.
5 out of 5
3/19/2021
As always, John's attention to detail is excellent. He always goes above and beyond to ensure that I have a great customer experience. I will also add that this is true of everyone I interact with at Norm Reeves Infiniti. I am never disappointed.
Grace L.
5 out of 5
3/19/2021
Arcee always provides great service!
Patricia P.
4 out of 5
3/19/2021
Isaac was very helpful and was able to see what had to be done He's an asset to Infiniti Has helped me several times since my husband passed away. Always helpful and beyond.
Daniel M.
5 out of 5
3/19/2021
Ramiro **** was very attentive to all aspects of the process. From the thorough updates, to communication with my insurance company. From start to finish, he was very friendly and helpful.
Sandra M.
4 out of 5
3/19/2021
My advisor Edwin was great. He is the reason I keep visiting Cerritos Infiniti.
Angel P.
5 out of 5
3/19/2021
John Yarber was AWESOME like always!!! Always goes above and beyond !!!!!
Kalatiola T.
5 out of 5
3/19/2021
He very polite and awesome ????.
Paul V.
5 out of 5
3/19/2021
Excellent customer service
Jennifer J.
5 out of 5
3/19/2021
Thank you
Jermaine//Lafawn T.
5 out of 5
3/19/2021
Thank you Edwin who is always great to us!
Theavin U.
4 out of 5
3/19/2021
John Yarber is the man! Give him a raise.
Ignacio G.
5 out of 5
3/18/2021
Great customer service as usual! Edwin with service does a great job in explaining and helping with whatever question or concern I have.
Tina D.
5 out of 5
3/18/2021
Thank you!
Philip J.
1 out of 5
3/18/2021
No, we are not satisfied with the service because when we received our carr, there was oil all over and wasn’t cleaned. Also, I had another mechanic check and we were told that the oil wasn’t changed either or maybe it was changed but not thoroughly. This is unacceptable as we are the customers and we deserve better maintenance service than this.
Erasmo B.
5 out of 5
3/18/2021
Thanks to Arcee, very helpful & accomodating.
Eric E.
5 out of 5
3/18/2021
Edwin is the absolute BEST! Exceeds my expectations every visit!
Lewis B.
5 out of 5
3/17/2021
Very accommodating and fast service

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