Arcee was great; however, the overall experience was not.
The customer service was outstanding ! Appreciate the great service Always .
Arcee is a great asset to your company easy to talk to fantastic attitude cares about my concerns and recommends thing I should attend to on my auto I highly recommend Arcee to my friends for there service needs
As always, John's attention to detail is excellent. He always goes above and beyond to ensure that I have a great customer experience. I will also add that this is true of everyone I interact with at Norm Reeves Infiniti. I am never disappointed.
Arcee always provides great service!
Isaac was very helpful and was able to see what had to be done
He's an asset to Infiniti Has helped me several times since my husband passed away. Always helpful and beyond.
Ramiro **** was very attentive to all aspects of the process. From the thorough updates, to communication with my insurance company. From start to finish, he was very friendly and helpful.
My advisor Edwin was great. He is the reason I keep visiting Cerritos Infiniti.
John Yarber was AWESOME like always!!! Always goes above and beyond !!!!!
He very polite and awesome ????.
Excellent customer service
Thank you Edwin who is always great to us!
John Yarber is the man! Give him a raise.
Great customer service as usual! Edwin with service does a great job in explaining and helping with whatever question or concern I have.
No, we are not satisfied with the service because when we received our carr, there was oil all over and wasn’t cleaned. Also, I had another mechanic check and we were told that the oil wasn’t changed either or maybe it was changed but not thoroughly. This is unacceptable as we are the customers and we deserve better maintenance service than this.
Thanks to Arcee, very helpful & accomodating.
Edwin is the absolute BEST! Exceeds my expectations every visit!
Very accommodating and fast service
Social