Service Center

Real Reviews From Verified Customers

Joana V.
5 out of 5
12/16/2022
Always a pleasure to work with Candice. She’s very helpful
Wendy Q.
4 out of 5
12/16/2022
I've been service at Cerritos for over a decade. After Hans Rico left I thought it would be a drag to take my car in. Until I met Arcee. I stopped going to Cerritos because it was hard for me to trust someone. Glad Arcee is back
K Luann.
4 out of 5
12/15/2022
John Yarber is AMAZING! He always does a great job making sure my car is well taken care of. It is because of John Yarber I continue to make the drive to Cerritos. There are two dealerships closer to me. However, I will never trust my car to anyone but John Yarber. My husband passed away last year. It’s so nice to know I have someone I can trust. Someone who will never take advantage of me & tell me something is wrong with my car when in fact there isn’t anything wrong with my car. I plan on belonging to the Infinity family for a very long time because of John Yarber.
Teresa Z.
5 out of 5
12/15/2022
Very professional and great commutation about the status of the vehicle. Thank you!
Myrical C.
5 out of 5
12/15/2022
I really recommend everyone goes and deals with Jason he’s such an amazing person, very kind and he makes sure you get the best customer care. He took very good care of my car. 10 stars for Jason.
Jovell T.
4 out of 5
12/15/2022
I was completely satisfied with Edwin, he went out of his way to help me with my vehicle after being almost ripped off by another dealership. Edwin look in the computer and seen that I was covered under warranty and got my car right in for service He was so nice and so approachable. Edwin made my day because honestly I was having a really bad one. Thank you Edwin for being tentive, caring, funny and knowledgeable about the things I needed done to my car. Thank you!
Felise C.
5 out of 5
12/14/2022
Always happy with my service
Alicia S.
5 out of 5
12/14/2022
Candice was really nice and helpful ????
Justin S.
4 out of 5
12/14/2022
The pricing for service was fair market value.
Alvaro F.
5 out of 5
12/14/2022
Great service.
James R.
4 out of 5
12/13/2022
Jason was friendly and helpful. Our cars are getting old and understood there is more work to be performed in the near future and appreciate Jason notifying and providing quotes for future services.
Angie G.
5 out of 5
12/13/2022
Thank u
Darvinia G.
5 out of 5
12/12/2022
Always great service.
Michael G.
5 out of 5
12/12/2022
Candice was very helpful and friendly, she took care of my car right away, she even gave me a discount and the service was quick and my car was very clean after they wash and clean it. She’s an asset to the company. I highly recommend her and your company, Thanks For a Very Professional Service Experience.
Ramon C.
4 out of 5
12/12/2022
They resolved my problem immediately very satisfied
Rhonda .
5 out of 5
12/12/2022
John provided excellent customer service. He went the extra mile to make sure I was very well taken care of and happy with the service that was performed. Battery replacement. On my 2017Infiniti QX50.
Scott W.
4 out of 5
12/11/2022
John Yarber has always been professional and curtious towards my needs when it came to servicing my vechilce.He represents the infinity company to a high standard and thats the kind of employees the company needs.
Luz O.
4 out of 5
12/11/2022
It is always nice to see Jason. He is very friendly, polite and he remembers my name. He treats his clients like he would treat his own family. Thanks for having someone like him to assist me today! Luz O
Jesus R.
1 out of 5
12/11/2022
Jason Bueno was very good, but the reason I had to go back after 3 weeks to service my Q50 is because after me INSISTING to make sure that the tires were in good conditions I NOTICED few days later that the right from tire had wires exposed already, I could have had a huge accident, so I am very disappointed also the car required Alignment and it was never brought up to my attention. Any way I purchased 2 tires and it was aligned today. I hope the put the correct tires, now I don’t trust them.
Lisa W.
4 out of 5
12/11/2022
I always request Edwin when I come there because he is probably the best service advisor you guys have ever had. Please let him know what a great job he does and how happy he makes us customer.

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