Dustin is a very polite and professional representative for Darling's Ford even during busy times. I am grateful to have had my vehicles serviced with this company for all these years. Thanks.
Awesome service!! Jeffrey was great!! He even had my car washed! Thank you so much!!
When I bought the vehicle it was a very fair deal, $13,000.00, 40,000 mi. 6 speed. Since then I’ve had to replace the starter, which is not a Bosch product, something made in Italy and not repairable, both rear coil springs, and I don’t tow with it or treat it roughly nor drive it during winter months. And now the latest was a seal in the clutch slave let go and spewed fluid into the clutch plate and other internal parts. $4500.00 repair. All of a sudden this car wasn’t such a good deal. My understanding at purchase time through the salesperson Alex Marsh, and service manager was that fluids, filters, brakes, tires, were replaced, and interior was detailed, looked Great.
After inquiring with service if the transmission had been looked at, fluid and filters changed it had not. The reason for going through the car and making precautionary changes were From the vehicle having set dormant for over 3 years while VW was in litigation over the emission suit. The Engines warranty was extended but it was as if the transmission/ clutch running gear received not preventative attention as the rest of the vehicle did. I have owned standard transmission vehicles, be it tractors, cars, trucks motorcycles, never had a clutch issue & now this vehicle with 88,000 mi had a problem. Apparently this should have been attended to like the rest of the vehicle had been maintained from sitting in storage. Some type of consideration on the bill should have been made since this should not have happened through normal use and low miles.
Liam is the best. He goes above and beyond to take care of me
Fast friendly made sure that I know what was done. Just great job
As always service was done in a timely manner, Jeff was very
attentive to what I needed, he was very respectful of my needs
for my F150.
Very accommodating, when I called Jeff fit me in because of a cancellation and when I arrived he took care of everything.
I really appreciate the time and effort put in to diagnosing my car issues on such short notice.
Jeffery was very attentive to my service needs and specifically identified the issues needing resolving.
Thank you Jeffery.
Thanks for taking the time to address my concerns on this vehicle.
Great communication! Cody provided all the details for the repairs !
Darling's is always great to do business with. They respond to appointment requests quickly, they are friendly, and they always deliver exceptional service.
William provides superior customer service and all with a personal, caring and professional approach.
Efficient, friendly, courteous and timely
He was perfect for the job he did with us...very helpful and knowledgeable.
Kept us informed throughout our short wait..
The team at Darlings delivers exceptional service! Thank you!!!
Darlings is the best! Joe was wonderful. Patient and kind to two old folks. We were treated so respectfully. He explained everything thoroughly and I thought the charge was completely fair. I feel certain that we wont be coming back unless it is to look at a new vehicle. You sold me! Thank you Darlings.
Eleanor Drew
Mr Deng was very professional and kept me posted on progress
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