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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3559 reviews 68%
4 star 1200 reviews 23%
3 star 118 reviews 2%
2 star 196 reviews 4%
1 star 196 reviews 4%
Review Us
Lashonda V.
5 out of 5
5/14/2024
Joe is amazing. Very , knowledgeable, kind, courteous and funny!
Julie H.
5 out of 5
5/14/2024
Sam was very professional!!
David G.
5 out of 5
5/14/2024
Very courteous and delivered as promised with respect to timing. Sam reached out to me to schedule service too…
Yesenia J.
5 out of 5
5/13/2024
Rodney porter provided me with exceeding customer service and he also did not made me feel rushed and made sureI understood everything that was being done to my car or what I was signing very pleasant experience for my first oil change in my car. I have had him before with a different car. He has always has an excellent customer service attitude.
David O.
5 out of 5
5/11/2024
Rodney is an excellent service advisor.
Michael L.
5 out of 5
5/11/2024
My experience at Honda is always the best.
Amanda N.
2 out of 5
5/11/2024
This was by far the worst appointment I have ever had with the Kenosha Honda location. 1. Kevin was ill equipped with the knowledge required to effectively complete his job. 2. Kevin was beyond rude. He spoke down to me as the customer. I am baffled that Honda prides themselves on “quality service” when that was something I did not experience at this appointment. 3. The guy that worked on my car spilled a bunch of windshield wiper fluid IN my car. I watched him do it. He then forgot to put the lid back on to the same fluid. 4. There were a handful of times when I happened to peek into the workshop and there were a handful of employees that were horse playing and acting in appropriate around vehicles and tools in the workshop. 5. I witnessed a tech sit in a clients vehicle and actively hit a vape pen and then get out and hand the keys to that client. Overall very unprofessional start to finish
Susan K.
5 out of 5
5/11/2024
Samuel was very polite and checked everything thoroughly. He thanked me for my business. He gave my good advice about what my car needs in the future. Best of all, he did not treat me like a “dumb” woman! Thank you!
Chad N.
4 out of 5
5/10/2024
Appreciated the support from the team to quickly get my car in to repair the tire. It started with the first call and the recommendation to use Jansen’s tow service to bring the car in. The professionalism, care and honest communication was appreciated throughout the process. Thanks.
Lennon M.
5 out of 5
5/10/2024
Joe was helpful and expedited the process. Smooth, simple, and fast.
Richard J.
4 out of 5
5/9/2024
Joe is a real gentleman. He’s a credit to your company. He’s always nice Pleasant informative about what service I might need credit. Thank you.
Stephen V.
5 out of 5
5/9/2024
Thank Honda of Kenosha and Joe V. Always great service and peace of mind.
James. F.
5 out of 5
5/8/2024
Sam is very professional, friendly and a pleasure to do business with.
Garrick S.
5 out of 5
5/8/2024
Job well done ????
Linda H.
5 out of 5
5/8/2024
Your reps always do a super job. No complaints!
Carolyn S.
5 out of 5
5/8/2024
Very prompt and helpful service.
Michael L.
5 out of 5
5/7/2024
Joe communicated well. Had the autobutler dine, van looked great.snuck in an unscheduled oil change. Very accomodating.
Gregg S.
5 out of 5
5/7/2024
Joe was fantastic! Super nice and chill. Great person to have helping me out
Grant C.
4 out of 5
5/7/2024
The service was great. Customer interaction great. A picky note that does not reflect on Sam, there was still dirt inside the rim of the wheels. Other than that the car looks fantastic. I would also say the placing AutoButler stickers inside the window of the vehicle without asking struck me odd.
Blair W.
5 out of 5
5/6/2024
Good job as always!

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