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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3550 reviews 68%
4 star 1199 reviews 23%
3 star 118 reviews 2%
2 star 196 reviews 4%
1 star 196 reviews 4%
Review Us
Steven W.
5 out of 5
2/18/2025
Always a pleasure working with you/talking with Joe.
Mercedes B.
1 out of 5
2/18/2025
Your shop had my car for 4 days & I spent close to $4000. I was not OFFERED a courtesy car. I asked about receiving one & was told there were none & I would be notified if one became available. I choose to bring my car to your shop, passing other Honda dealers. I live in IL. I choose to do this because I know that my car is well cared for. I just wish that you cared for the customer the same.
Matthew W.
5 out of 5
2/18/2025
Joe was great to work with. I really appreciate the help he provided.
Philip F.
5 out of 5
2/18/2025
Once again the service department did a great job of providing good service ,and making you feel comfortable and welcome, not just a number. It’s why I chose to come here from Illinois.
Padman S.
2 out of 5
2/16/2025
Very bad experience. I have to pay $340 for no service. That was pathetic.
Jerry O.
4 out of 5
2/16/2025
Rodney has been taking care of me for years. He has built a trust with my family and myself that is hard to describe. He always looks out for his customers and is very transparent. I will go to no other dealership as long as he is my contact.
Sharyn L.
5 out of 5
2/15/2025
Excellent service
Heidi G.
5 out of 5
2/15/2025
Good service experience.
Trudey G.
5 out of 5
2/15/2025
Joe explained everything & answered my questions
Kathleen W.
5 out of 5
2/15/2025
Samuel was very professional. He also let me know of other services he recommends in the near future.
Ireneusz W.
5 out of 5
2/15/2025
Great service by Rodney. Thank you.
Treva S.
5 out of 5
2/15/2025
Wonderful and speedy service. Samuel reviewed my list of upcoming services and patiently answered all my questions and helped prioritize what I should focus on next. Very professional.
Christopher N.
4 out of 5
2/14/2025
Kevin does fantastic work
Cheryl G.
2 out of 5
2/13/2025
as where the original service was good and probably the follow up with the body shop okay too. the fact that I had to refuel the loaner car and consequently my own vehicle. costing me almost 50 dollars. and.. no compensation for the "accident" from kenosha honda for it. doesn't sit right for me.I was disappointed.
Scott B.
4 out of 5
2/13/2025
I really like the full color assessment I received after my service appointment.
Ronald B.
5 out of 5
2/12/2025
Good job as usual.
Shannon M.
5 out of 5
2/12/2025
Good job
Tim G.
2 out of 5
2/12/2025
I have brought my car in for service at least 6-8 times and every single time the car wash is either closed or not working. Every time. That is not a make me feel like a valued customer. I have a Volvo as a second car and each appointment that I pick it up the exterior is washed and hand dried AND the interior is washed and vacuumed. I love that experience.
Jennifer R.
1 out of 5
2/12/2025
The shuttle was difficult to arrange initially and I had to reschedule my appointment due to no transportation and the shuttle not being willing to take me when I dropped off my vehicle earlier then my appointment. Would be nice if they would provide a car wash after doing work on the vehicle.
Keith J.
5 out of 5
2/12/2025
Rodney kept us informed about what was going on with our car throughout the day. Everyone at Honda service is great

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