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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3544 reviews 68%
4 star 1198 reviews 23%
3 star 118 reviews 2%
2 star 195 reviews 4%
1 star 195 reviews 4%
Review Us
Gregory S.
5 out of 5
8/22/2025
Rodney wad great with communications nd letting me know when the vechicke was ready
Courtney P.
1 out of 5
8/22/2025
I had asked the service writer if someone from Honda could pick me up from work at 5:30 and take me to Honda to pay for and pick up my car. At 5:40 no one had came so I called both Honda numbers and no answer. I had to wait a half hour to have a co-worker drop me off.
Jim K.
5 out of 5
8/22/2025
He is the best. I ask for him every time.
William R.
5 out of 5
8/21/2025
Ok
Anne N.
5 out of 5
8/21/2025
Sam is very thorough in explaining service issues and even looks ahead to the next service plan.
Karin M.
5 out of 5
8/21/2025
Joe is always kind, cheerful and helpful and I appreciate the good service provides for Honda Kenosha.
Dave M.
5 out of 5
8/20/2025
Excellent service.
Balu I.
5 out of 5
8/20/2025
Rodney was very helpful and good customer services!
Pamela R.
5 out of 5
8/20/2025
Joe was as helpful as always!
Anna C.
5 out of 5
8/20/2025
Ok
Hana K.
5 out of 5
8/19/2025
Honda of Kenosha always exceeds my expectations! They were able to get a difficult stain off the car during my Autobutler service, and they were able to troubleshoot any other issues that came up. They are reliable, friendly, knowledgeable, and helpful. It is also very easy to schedule appointments.
John C.
5 out of 5
8/19/2025
Joe Valente is a consumate professional!
Lynda S.
5 out of 5
8/19/2025
If Sam was the person that I checked in with when I got there he was very nice, informative and easy on the eyes. ????
Linda H.
5 out of 5
8/19/2025
Fantastic service as always
Tamara A.
2 out of 5
8/17/2025
I bought the maintenance package when purchasing the car. I was surprised that I was charged over $200 for brake fluid. I will go to the store to purchase it next time and just do it at home. The young man checking me in showed me a scratch. He had a hard time finding it when I asked to see it. I thought perhaps I could just buff it out. He told me about a matching paint color. I expressed my worry that it would make the little scratch stand out. He said because the color is an exact match, it would look great. I was nervous about it, so he kindly put it on my car for me. After following the process, we both looked at it. The little, almost invisible scratch, now can be seen from a block away and there is now, no doubt that there was a scratch. It pretty much ruined it. I will not use the product again because of the damage, yet was unable to return it because we tried to use it even though it caused damage.
Pamela S.
5 out of 5
8/16/2025
I always have excellent service
Jon G.
4 out of 5
8/16/2025
Thanks Sam
Colette T.
4 out of 5
8/15/2025
Rodney was very professional and was able to get my car serviced within an hours time!
Mildred A.
5 out of 5
8/15/2025
Joe is great!! My daughter and I appreciate his professionalism, his truthfulness and his amiable nature! Thank you, Honda and Joe Valente for making serving our vehicle a nicer experience!
Andrew .
5 out of 5
8/14/2025
Rodney was very pleasant, personable, helpful, and honest.

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