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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3559 reviews 68%
4 star 1200 reviews 23%
3 star 118 reviews 2%
2 star 196 reviews 4%
1 star 196 reviews 4%
Review Us
Henry B.
5 out of 5
3/14/2024
Very pleasant experience
Cynthia H.
5 out of 5
3/13/2024
Joe is always very nice and answers any questions I have .Every visit to honda of kenosha has always been pleasant! Thank you !
Judith P.
2 out of 5
3/13/2024
I had Auto Butler applied. This left my car streaked inside and out. I was there 4.5 hours and my car is a mess. If this can’t be performed properly how where the rest of the services completed. Extremely dissatisfied. I have many pictures to confirm this. How do I get all these spots and streaks out? I live 40 minutes away. …
Greg G.
4 out of 5
3/13/2024
He let me know about everything that they found.
James B.
4 out of 5
3/13/2024
Rodney did a great job assist me today.
Cynthia G.
5 out of 5
3/12/2024
Thank you Joe Valente, your team is awesome!
Marisela M.
5 out of 5
3/12/2024
Rodney was able to answer all my questions and concerns. I am very satisfied with the services.
Jennifer B.
5 out of 5
3/11/2024
Fast and on time. Nice people.
Jenna L.
5 out of 5
3/11/2024
Joe is great with clients - really appreciate his service and speed.
Carl A.
5 out of 5
3/11/2024
Great Service
Sb Associates.
2 out of 5
3/10/2024
The sales staff is great at HoK but the service people are short with customers, a bit cocky and they tend to talk down to clients. We are on our fifth car from Honda four from HoK We explained that the passenger rear tire has had the warning light coming on and off since we got the car. We assumed it was the weather changes as we saw this with our Pilot. When we brought it in the service rep said the tire had an it repairable hole and we would have to pay 350 for a new tire. My wife told him that this has been going on since we bought the car and that’s when he got all rude and defensive.The service person never showed her the hole which he said was responsible for the light coming on. My wife left and we brought the car to a local tire shop. He showed us a piece of jagged metal in the tire. He couldn’t tell us how long it was in there but agreed that it could have been there since purchase. We would like to return the car and terminate our contract and when we purchase next time - if it’s a Honda it will not be from HoK even though the sales people are wonderful.
David P.
5 out of 5
3/10/2024
Thanks Rodney, very efficient, As soon as I arrived Rodney came out and helped me. He answered all my questions.
Adam L.
4 out of 5
3/10/2024
Sam is the best
Diane A.
2 out of 5
3/10/2024
I’ve never paid labor on an oil change or $200 for one. Very expensive service. I will seek service elsewhere in the furniture.
Patricia G.
5 out of 5
3/9/2024
Thank you for a very efficient and positive experience from setting up the appointment to completing the maintenance and updates on our car. It is always a pleasure to work with Joe and Honda of Kenosha.
Danny F.
5 out of 5
3/9/2024
Always great with Joe! Appreciate the wonderful service!
Gary L.
5 out of 5
3/9/2024
Fast friendly service
Timothy K.
5 out of 5
3/9/2024
Going on 10+ years of trusted service with this location. They have been very reliable and courteous.
Shirley M.
5 out of 5
3/8/2024
Thank you Sam
David C.
5 out of 5
3/8/2024
Great service

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