Worst customer service I have dealt with in a while. They are unorganized and kept trying to overcharge us for more parts to add onto our car.
You are welcome, thank you for being so honest and thoughtful
Michael was very friendly, knowledgeable, communicative, and prompt. I unfortunately did have a new scratch on my vehicle after I got it back from the shop. It had to have happened while it was in for repair because that scratch wasn’t there when I dropped it off.
Mr. Page is a professional with an uncanny ability to make your visit seen as visiting close friends. Thank you for your guidance and patience. Semper Fi
Yes the service is verry good
Dean is a friendly guy, made sure everything was squared away before letting me leave my vehicle for the day. Communication through text was convenient also, and I love the Iservice video walk-through.
Rojelio is the epitome of customer service.
He goes above and beyond to ensure customer satisfaction, keeping me informed at all stages of the service.
Outstanding service provided by Dean.
I like the video from service tech.
He checked me in quickly, check me out quickly, was professional, can’t ask for much more
Lyndsay was a very pleasant and helpful service advisor.Hope to have her next time
No need to contact me. Lindsey was great! The rest of the experience was lacking.
Mike Gormady was great!! He was very patient with me and accessible to my car needs.
I had my appointment at 2:30 but got out of work early. I showed up at 12:30, Rogelio and the service team were able to get my vehicle in and get me checked out by my original appointment time. Big thank you to Rogelio and the service team.
Well only way I would be satisfied is if I got my money back because they never fixed the problem on my car plus they had my car for almost a month and I paid $1400 and I still need to take it to another dealer to try and fix the problem
The air bag was not in stock. No repair done. You are over doing the surveys. Nothing changes with the service.
Lindsay was very efficient, greeted me when I got there. As soon as my vehicle was done she called to let me know it was ready Thanks again for a job well done Ernie and Ellen Madaras 2020 Traverse
Rojelio always provides great service and is easy to talk to. Thank you for getting my truck in and out.
Wait time was far too long for an oil change. Dean attempted to rectify the situation. My competitors coupon was not honored even though I called ahead of time to make sure my competitors coupon would be honored. I also have the email where the initial discussion to place prior to the phone call.
Michael was truly great and handled us with great professionalism. We look forward to him servicing our Tahoe for years to come
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