Thanks for taking of my car and me.
The service was timely and staff was cordial.
Rob, the service guy is great. I’ve been coming to Auffenberg for over two years and he is always very professional, honest and communicates at the highest level. That being said, my recent experience was extremely disappointing. I came in to have my rear struts replaced and rusted, vibrating heat shields removed. The right wheel bushing was seized. Rob did a great job keeping informed, which I am grateful for because to replace that bushing would have been a $1000 in labor. I got home and removed it in three hours. At that time I discovered only on heat shield had been removed for $80, I asked for both. In addition, it seems the right strut, which was replaced is squeeking.
It was a great service! I got helped right away and my car was fixed faster than what they said it should be done. Thank you!
I could not have had a better experience. They were very helpful and communicative.
Rob and his team never disappoints. I would buy them all a drink if I could.
In spite of the pandemic we are facing the service continues to be of high quality. Thank you for what you do to make life easier.
Thank you very much for your timely service and great communication skills.
They did an awesome job in a very timely manner. I was very pleased with the work.
Rob was very kind and courteous, great customer friendly service. He seemed genuinely interested in helping. Great service from start to finish. Thank you so much !
The service was executed in a timely and most importantly, professional manner. The service staff was very attentive and professional from the moment I entered the facility until I left.
They were great. The gentleman who checked me in did a great job of explaining everything and the guy who checked me out was very nice.
Great experience.
My service consultant was very helpful and thoroughly explained the services my vehicle required; letting me know what I needed now and what could wait. I was also very pleased with how thoroughly my vehicle was cleaned. Best service I've had since purchasing my vehicle 2 1/2 years ago.
Extremely happy with the staff and service!
I was pleasantly greeted by Techs and informed on the process for this service
Yes Rob was Great
Hopefully everything is Good
Rob and Kyle are amazing! Always helpful and accommodating
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