My service started out great, but lack of communication about my vehicle was disappointing, as I was getting a lot of work done. I called several times a day and no one answered. When I left a message, no one called me back. I finally got a call today, after me leaving a message 3 days earlier. The person that I talked to did not know that I had left a message. Service department needs to work on their customer service by phone.
The person who helped me was very helpful and very nice
Don’t need to have a pushy sales pitch every time I bring in my truck for a simple oil change.
It was easy. They explained everything on the paperwork.
Well, I dropped my car off the night before and had to park on the street which I didn’t like. I had a 7:00 a.m. appointment and asked for an AM pick up. I called at noon since no one called me. I was informed that 7:00 was my appointment to talk with the advisor NOT my appointment for Auto Butler. He thought they took it about 10:00 which meant I wouldn’t get it back until late afternoon.
If they had at least done the oil change BEFORE they sent to AB and called me as soon as they found my car, it would have been an improvement.
Chris was very helpful and was able to answer all my questions.
Everyone was friendly and I was in and out fairly quick on an active Monday morning.
Chris in service was amazing
The technicians were very attentive to my vehicle and addressed the issues thoroughly.
Everyone from the time I come in to the time I leave extremely courteous.
Prior to them taking your car back go over everything, they even bring up points that the normal person doesn't realise need to be addressed. I appreciate it very much
They do a great job of informing you of the progress in relation to my car. This kept me aware of how long it would be before my car would b ready
Yes the service that I received was very satisfying, my service manager explained everything to me in detail, and I would recommend Nissan for your service needs to others also.
Friendly people.and fast service
Awesome customer service and very fast service on my car today.
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