I work from the field half the work week and really appreciate that DCH can fit me into the service schedule with very little notice. Thank you
Robert was very helpful from the time I set the appointment and the moment I walked in the service department to have my running boards installed. Awesome customer service.
As always everyone was great and very helpful. Your staff makes it easy to bring your car in for service.
Roberto was absolutely awesome to work with. Very respectful and courteous. Thoroughly explained what needed to be done on my vehicle.
Robert was great! It is too bad we live so far away that we can’t patronize your dealership.
I truly appreciated the recommendations to properly care for and maintain my vehicle, timeliness, and accommodations made.
Thank you!
Second trip for the same sound. Nobody bothered putting chassis ears on the new car that we brought in the first time. Problem became more severe (and dangerous) and was only fixed when we brought in a video of the issue. Loose tie rod end nuts should’ve been checked, at a minimum, as a safety issue when we described the problem the first time. I guess diagnostic work for an inevitable warranty repair doesn’t get the same vigilance an out-of-pocket repair. So pissed apparent laziness meant my family was in a less safe vehicle. Was the vehicle aligned after discovering the tie rod was obviously loose? If it was, it wasn’t documented.
Roberto was a kind person.
Chad always provides excellent customer service, and the service is always done well. Also, the prices are pretty good for a dealer level of service.
(Continued) Well, Chad is kicking **** !!!!
extremely satisfied my issue was resolved in a matter of minutes there was no waiting period once again, a job well done
Chad was very engaging and friendly. He was able to get the batteries I needed for my keys and replace them for me.
Roberto is is very good of helping me and focusing on what costumer needs.
Very positive experience.. Chad is one of your best!
Chad Sobek is a very delightful person to speak with. He always has an answer to my questions. Presents himself very professional manner. Overall a great guy.
I am very satisfied. Everyone was very pleasant and the work was done quickly. ????
Chad was very polite, his estimated time to complete my service was right on.
Social