Shehata Kirollos was outstanding as usual in ensuring our service needs were addressed and taken care of.
He was extremely professional.
Chad was kind and helpful considering my very high bill.
Chad communicated well with me, keeping me apprised of my vehicle’s progress. The team determined that my car needed another service, and they were able to take care of it while they had my vehicle. I appreciated this. Additionally, Chad had a loaner car for me at no cost, other than the fuel. I purposely drive to Temecula Acura, which is farther than the Acura in Escondido, because of Temecula’s customer service. Additionally, I drive to Temecula because it has coupons which save me money and good customer service.
The Best Service Advisor in the Planet!
Thank you Chad for helping with the price match!
Excellent! Keep up the excellent service. Thank you
The staff were honest, expeditious, and professional.
I appreciate the time you take to explain car “stuff” to me. This is particularly important because I don’t really much care how my car works as much as how reliably it gets me around.
I was very pleased with the service performed on my 2004 MDX, and felt like it was important to the service personnel to make me a happy customer!
Shehata is just great! He’s always professional and easy to work with when we bring our vehicles in for service. He pays attention to our concerns and ensures things are done correctly the first time. Shehata and the service manager Chad Sobeck are the reasons we have been coming to DCH Acura of Temecula for so long. They are the best at what they do, bar-none! Acura corporate needs to make sure they take care of employees like them.
Chad took good care of me, and all worked out well on the recall repair! Thx
Everything is good thank you
I was completely satisfied with all aspects of my experience and service today. Thank you!
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social