DCH Acura of Temecula Auto Repair Service

I give Robert 5 stars. Was very happy with my experience yesterday

Was in and out. Great customer service.

Excellent service and professional assistance. Thank you!!!!!

K exceeded my expectations, both in timeliness of response and courteous, professional service.

K is great. But I think $25.00 for a the piece of rubber in the rear windshield wiper blade is outrageous.

He was professional and work was timely completed

Robert and DCH Acura of Temecula are always a pleasure to do business with.

Very satisfied, as always. Thank you

Staff was wonderful!

He was very helpful and was prompt in getting my car back to me. Great Customer Service....

Great experience. Robert is very knowledgeable and helpful. He went the extra mile to really put a smile on my face! I’m extremely satisfied. You guys need more people like Robert. Thank you.

Always great service ! Thank you Robert for accommodations and your great customer service ????

Professional, friendly...

Excellent service

Very professional

Kirollos was very personable and had a wealth OF knowledge with the questions I asked. Kept me up to date regarding my car and when it was ready.

Top notch service as usual

Great service!

Robert was very professional and had me logged in & out of there in no time.

I went in and took my 2002 RL for a open recall on an air bag inflator. Robert was nice enough to put me in a loaner vehicle until my vehicle was done. Everything was great up until I picked up my car and my vehicle would not start. I then later realized that there was something missing from my key. That thing was the chip that is needed to start the vehicle. I let Robert and staff know about the key missing a essential component. Furthermore Robert use scotch tape to put that chip back in place after one of the staff found a chip in the lobby underneath the footboard of the cabinet. Clearly the individual responsible for turning back my keys dropped the key and lost the chip along with the plastic cap that kept the chip enclosed. I asked them to replace the key, but I was giving an excuse on why they couldn’t. They said because it was an aftermarket key that they could not do anything for me. All I wanted was to get my key back in the same condition I left it with them. I gave them several days to reach back to me before I decided to write this review. Clearly they don’t have a concern to make things right.