Fontana Nissan Auto Repair Service Center

Great service, very friendly

Vincent was great. He took care of everything I needed checked on n let me know what I should look out for in the future. Got me in and out quickly. Appreciate the texted updates also

He is a great advisor..

Service was great

Everyone was very friendly. However, after receiving daily phone calls from the dealership after I called them weeks prior to ask a question, I was specifically told over the phone that there was no pressure to buy and that I could go just to look. After some time with the sales rep and deciding to go over my credit check and pricing options for a particular vehicle, I realized there was no way I would make it in time for my job if I bought that day and asked if I could come back tomorrow for the paperwork. My answer was them asking if I could ask my job if I could be late and that they were going to go through the paperwork at rapid speed for me to help me out. I didn't feel comfortable complaining because it sounded like they were doing me a favor by rushing it and declining my request to come back the next day. This resulted in me signing without reading and I ended up signing something that was not my understanding of what I was told verbally earlier. I came back in person the next day to bring this up, but the answer I got was to be handed another copy of the paperwork I signed, which was the point of my question and I was already holding said papers for my concern. I just feel like this could have been avoided if my request to come back the next morning to properly fill out the paperwork and clarify what I was signing was granted. I'm not sure why that was so much to ask, since I was told over the phone to feel comfortable coming by to just look.

I was treated with courteousness respect and fairness

Good communication and while organized. I love the customer service thank you for great experience.

Always fast even without an appointment.

Fast and great job answered all my ?

Incredibly friendly staff. Very helpful! Completely satisfied.

Thank you for excellent customer service. I was very satisfied when I came in to have my front 2 new tires put on and my rear brakes replaced. Thank you

Waited too long in line as I was brought in to pay my bill only to discover that they ‘ve got someone else name on the bill.

Great service Herman is great I will continue to service my vehicle

Cool

Avedis is committed to superior customer service!

Vincent always provides excellent customer service. He is attentive to each and every client that comes in. He greets you by name.

Outstanding service!! Thank you Nissan team

A pleasure interacting with this customer service rep. Very attentive and efficient. Thanks!

Avid is great, very helpful.

Vince did an amazing job addressing all my questions and concerns about my car. This was my first experience with Nissan Fontana and because of Vince, I will be back! Kudos!