I had a apt at 730am for a oil change and it took 2 hours to get it done. And they didnt want to give me my 25$ one to one rewards that I had made a aptment for. And they argued with me about it.
It seems a few checks up in my vehicle that I asked to be inspected was not take it to serious. My tpms sensor was on, he told me it was reset but still is on and other few things I was expecting to be told...very disappointed
Alex was awesome! Very thorough with his explanation of what was done on my vehicle and answered all my questions. I will be returning for future service needs.
Lily Shockley is always very respectful and helpful every visit.
Todo muy bien el fue muy amable y respetuoso.
Joseph Garza was friendly and professional. I went to the dealership to have my keys programmed, he made the process very simple. Earlier that day, I brought my children in early morning and the dealership had coffee donuts and hiot chocolate. It was a smooth process throughout.
Sincerely,
Jessica C
Joseph was very helpful to answer all my questions regarding my pathfinder, thank you.
They call me to said my car was ready to pick up and I told them I needed a ride back to Nissan to pick up my car. It took more 2 hours to pick up my car
It almost took 3 1/2 hrs to have 2 filters changed & an oil change.
Alex is very nice and helps me get my car needs gone in a timely fashion.
Set me up with a special on three oil changes appreciated and took
Me home promptly
You guys are awesome Juan very professional
Shows how much customers are valued
Thank you and Godbless
Satisfied but just too long of a wait, came in at 7:15 am I was #3 in line just for an oil change I came out ab 9:40 am if that’s normal than its ok
I m satisfied with the service provided by David with my Nissan Sentra quality service from the Fontana Nissan staff also!
Very positive experience compared to other appointments.
Thank You!!!
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