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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5004 reviews 68%
4 star 1467 reviews 20%
3 star 152 reviews 2%
2 star 360 reviews 5%
1 star 336 reviews 5%
Review Us
Miriam G.
4 out of 5
10/1/2020
Andy was fully respectful and understanding,
JUHA K.
5 out of 5
10/1/2020
Herman is always friendly, helpful and professional. Thanks
Patrick M.
4 out of 5
10/1/2020
Andy listens... he heard my issue and took care of it!
Amos Y.
4 out of 5
10/1/2020
Dave was great at all times. Phone lines could have been managed better by service department but that’s a staffing issue with COVID so I understand why that was. Dave was great and vehicle is driving brand new again.
Darryl C.
1 out of 5
9/30/2020
NO'
Ruben H.
5 out of 5
9/30/2020
Was please with the work and my car looked clean.thank you for quickness.
Monica E.
5 out of 5
9/30/2020
I’ve gone to Nissan for all services over the last couple of years and I’ve experienced the best service from Juan. He is very attentive and listens to the customers concerns, he’s quick and professional. I really appreciate his time and dedication to service
Fernando C.
5 out of 5
9/29/2020
Muy amable
Rhonda K.
5 out of 5
9/29/2020
Lily was and always is extremely friendly and helpful!
Gary L.
5 out of 5
9/29/2020
Excellent
Judy K.
5 out of 5
9/29/2020
David is always helpful. Glad to have him every time I get my car serviced. Thank you David!!!
Norma A.
5 out of 5
9/27/2020
Good
MARIO L.
3 out of 5
9/27/2020
Covered all question asked and let me know what need to be done on the vehicle.
William B.
4 out of 5
9/27/2020
Lily always does a great job as a service agent making sure my Nissan Frontier truck always gets the proper service maintenance. She listens to what I need for my vehicle and makes sure I pay the correct price for the correct service maintenance. Today was a great example. I told her what service my vehicle needed and I got a great price for my vehicle maintenance. I never have any issues or problems when Lily is my service agent. I want to give her a rating of 10, with ten being the highest rating and excellence. Regards, William B
Jessica S.
5 out of 5
9/27/2020
Please ask Mr. Pisani not to keep calling me "Dear"...its a little patronizing. I am Ms. Lucens or Jessica. Other than that, everything went very well and I am very happy with the service.
Roberto T.
5 out of 5
9/27/2020
He was very informative on the orogress of my vehicle
Janice S.
1 out of 5
9/27/2020
I have a dashboard cam on my rear view mirror. The mirror was completely out of place and the wire unplugged. I understand not having the video going. Then just unplug the camera. Do not touch my mirror
Christopher C.
4 out of 5
9/27/2020
I really appreciate the fact that they inspected my car, found the problem and fixed it
Karina C.
5 out of 5
9/27/2020
Lily was amazing. She answered all my questions and was super kind.
Sinivevela T.
2 out of 5
9/27/2020
I wanna oil change n I was told 2 hrs wait, I waited 3:45 hrs wait they should at least let me know after 2 hrs wait, I was late to my bank n other plans I had, all customer service employees looks like they’re stress n no smiles or friendly act at least n this was a real experience today, hope something can be done Thanks

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