I appreciate you telling me what services my car needs.
Herman was very sweet and knowledgeable of his work. Definitely will ask Cole
For him next time.
David was on contact with me whole time and help me a lot thanks david
Keep up the great customer care Herman.
Herman Rivas was very helpful with my service to car and explaining what the car needed and my discount I was able to receive. Will be going back for future work.
Herman is very professional and friendly.I always feel that my car in a very good hands with him.Thank you ????
Herman was efficient and courteous. Delivered all he promised.
Well informed; provided great details regarding the mechanics of the Nissan Juke maintenance.
Love to get my services done at this dealer. Good coffee too.
Thanks
Very professional even in this covid lifestyle. Thank you for an honest check up and friendly service...????
Very happy custome, my pf was very well taken care of, thank's again herman.
Andy was awesome always very helpful and with a positive attitude!
Philip Finley was of great assistance. Very concerned,helpful and very attentive. He is a great employee.
David did a great job helping me with my needs for my 2022 Nissan Frontier on getting the window issue taking care of. Thank you so much David for a job well done. You should get a raise for the hard work that you do for everyone that you help
I had an appointment at 8:15 for an oil change and didn’t leave until 11am almost 3 hours for an a oil change. I paid via text and still waited 10 minutes until I went to the counter to get my keys and my car was already ready. I’m not blaming the services provider David. I just feel that the service department doesn’t meet my expectations especially when you make an appointment and you are the second car in the appointment line and aww others with no appointments get their vehicles sooner.
I was really satisfied with my service experience, Andy has excellent customer service!
Every time I get my car serviced I always request Philip Finley he always goes above and beyond he has excellent customer service skills and an outstanding personality he is definitely a great asset to the company
I normally get exceptional service when I go to Fontana Nissan. Probably because I deal with David. Unfortunately, Davis was off today. I dealt with Andy, whom was nice. Only issue was that there was zero follow through. I was told I would get an update by 1:30. I had to call around 3:45 to get an update and was told it should be ready by 4:30. Got the automated text at 4:41 that it was ready. 19 minutes before closing time??? When I arrived to pick up the car I wasn’t greeted by anyone. It’s almost as I was invisible. I understand people get busy, but a “I’ll be right with you” would be nice. I guess I should only get my car serviced when David is working? Sad…
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