Very nice and educated and knew and very good customer service
Thank you!
Chance did a great job made sure everything was just right
He always takes good care of me. ????
Very informative ,nice , good communication
Excellent Service! Chance did a great job!
Was given a price way higher than the original number. Brought this to Austin's attention and he made it right straight away. Awesome service.
Great job, just took 5 hours.
I made an appointment, the next day they said they had no record of it. That was followed by asking me if I was even calling the right dealership. I was asked multiple times if I was sure I bought my car there. I was told there was no car attached to my name. They said they couldn’t find my warranty. I was given a rental and told it would charge in any outlet. It can not. It took over 24 hours to charge. My car was there for over 14 days before getting fixed. I needed new tires for my vehicle and would have purchased them there if I hadn’t been treated with disrespect at the beginning of my appointment. I took it somewhere the minute I picked it up and bought all new tires. I know where I bought my Cadillac, I have had it serviced there many times, and never been treated like I was clueless. My car is close to the warranty being up and I would have considered buying another car here before this experience. I can’t say I would do that again now. I did appreciate the communication and updates over the two weeks but that is about the only positive thing I can say about this experience.
Austin was great! My car was at another shop in town and I called wondering if the work they were about to do might be covered under a warranty. Austin found there was a special warranty issued by GM for the problem I was having. The other shop told me they couldn't find anything about a warranty...pretty sure they were lying! Austin got me an appointment and made everything simple! Having car trouble is the worst feeling in the world to me and once I spoke to Austin he made the whole process smooth from there on out. Thank you Austin and Reliable Chevrolet!
Thanks for the quick turnaround.
Doug Fender
We have bought all our vehicles from you guys and always love the service we everytime we come in.
I am not familiar with Bruce. Debbie Peavey is the reason I have stayed With Reliable.
Debbie was a real professional. She kept me up to date on the progress of my repairs. Immediately got me into a loaner vehicle because she knew it was going to be several days.
I gave my cell phone number to 3 people at Reliable Chevrolet. When my car was finished, my son in Kansas City was called that my car was done, really? I asked the person taking care of the service. On my account are my sons cell phone numbers for home and work? Don’t know why?
Very friendly staff. Thanks
Austin displayed the courtesy and professionalism I have come to expect from this dealership. The service was swift and accurate. Thank you.
Professional and personable as always.
Chance explain everything to me
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